Case study

Protection and the pandemic: Customers of digital companies are attaching protection 6x higher since Covid-19 struck

In our report published in late 2020 – What’s Driving Outsized Attach Rates In 2020? How a Tech-Led Approach Has Helped Sustain a 2-3x Bump – we examined the huge and sustained increase in post-COVID attach rates across our network of partners, including travel partners like, Icelandair, Skyscanner, Hopper and more, and other partners in our network like Intuit, eBay, Shopee, Descartes ShipRush and dozens more.

From 20 days to 24 hours: Reducing claim processing for Descartes ShipRush

Descartes partnered with Cover Genius to provide a more customer-centric solution to their ShipRush customers and together created Total Shipping Protection, an insurance program that combines the best bits of a full-stack approach, from licensing to pricing, filing and claims, with an API that enables merchants of all sizes to realize the value of faster claims handling, smarter pricing and coverage that’s relevant to what’s inside the box


We love talking to companies who want to protect their global audience.