Retail Archives - Cover Genius

The Retail Protection Report: Polish shoppers want product protection directly from their favorite retailers, manufacturers, and payment apps, and are willing to pay more for the convenience of adding protection at checkout and post-purchase

Consumer insights from the Retail Protection Report, a survey conducted by Cover Genius of global shoppers about their experience with product protection offered by their favorite retailers, marketplaces and payment apps

The Retail Protection Report: Swedish shoppers want product protection directly from their favorite retailers, manufacturers, and payment apps, and are willing to pay more for the convenience of adding protection at checkout and post-purchase

El Informe sobre protección de ventas minoristas: los compradores españoles desean obtener protección de productores directamente de sus tiendas minoristas, fabricantes y aplicaciones de pago de preferencia y están dispuestos a pagar más por la comodidad de añadir protección durante el proceso de pago o después de la compra.

El Informe sobre protección de ventas minoristas: percepciones de los consumidores y conclusiones clave para tiendas minoristas explora las experiencias de los consumidores con protección de productos en 12 países

The Retail Protection Report: German shoppers want product protection directly from their favorite retailers, manufacturers, and payment apps, and are willing to pay more for the convenience of adding protection at checkout and post-purchase

Bericht zum Einzelhandelsschutz: Deutsche Verbraucher wünschen sich Produktschutz direkt von ihren bevorzugten Einzelhändlern, Herstellern und Zahlungs-Apps und sind bereit, für den Komfort eines zusätzlichen Schutzes beim Bezahlvorgang und nach dem Bezahlvorgang mehr zu zahlen.

Deutsche Verbraucher wünschen sich Produktschutz direkt von ihren bevorzugten Einzelhändlern, Herstellern und Zahlungs-Apps und sind bereit, für den Komfort eines zusätzlichen Schutzes beim Bezahlvorgang und nach dem Bezahlvorgang mehr zu zahlen

리테일 보호 보고서: 대한민국의 쇼핑 고객은 자신이 선호하는 리테일러, 제조업체, 결제 앱을 통해서 직접적으로 제품 보호 서비스를 받기를 원합니다. 또 이들은 제품 결제 시와 구매 이후에 보호 서비스를 편리하게 추가로 구매하는 데 더 큰 비용을 지불할 의향이 있습니다

소매 보호 보고서: Cover Genius가 의뢰하고 SurveyMonkey가 실시한 ‘리테일러를 위한 소비자 인사이트 및 시사점 (Consumer Insights and Key Takeaways for Retailers)’에서는 12개 국가 의 제품 보호 서비스에 관한 소비자 경험을 살펴봅니다

The Retail Protection Report: Mexican shoppers want product protection directly from their favorite retailers, manufacturers, and payment apps, and are willing to pay more for the convenience of adding protection at checkout and post-purchase

The Retail Protection Report: Brazilian shoppers want product protection directly from their favorite retailers, manufacturers, and payment apps, and are willing to pay more for the convenience of adding protection at checkout and post-purchase

The Retail Protection Report: Australian shoppers want product protection directly from their favorite retailers, manufacturers, and payment apps, and are willing to pay more for the convenience of adding protection at checkout and post-purchase

The Retail Protection Report: Indian shoppers want product protection directly from their favorite retailers, manufacturers, and payment apps, and are willing to pay more for the convenience of adding protection at checkout and post-purchase

The Retail Protection Report: UK shoppers want product protection directly from their favorite retailers, manufacturers, and payment apps, and are willing to pay more for the convenience of adding protection at checkout and post-purchase

The Retail Protection Report: US shoppers want product protection directly from their favorite retailers, manufacturers, and payment apps, and are willing to pay more for the convenience of adding protection at checkout and post-purchase

The Retail Protection Report: Shoppers want product protection directly from their favorite retailers, manufacturers, and payment apps, and are willing to pay more for the convenience of adding protection at checkout and post-purchase

Rapport de protection de vente au détail : les consommateurs français veulent une protection de produits directement auprès de leurs détaillants, fabricants et applis de paiement favoris, et souhaitent payer plus pour le confort d’ajout de protection à l’encaissement et après achat

Rapport de protection de vente au détail : avis de clients et ventes principales à emporter pour les détaillants, émis par SurveyMonkey et examiné par Cover Genius, explore les expériences de consommateurs avec une protection de produits parmi 12 pays

The Retail Protection Report: Spanish shoppers want product protection directly from their favorite retailers, manufacturers, and payment apps, and are willing to pay more for the convenience of adding protection at checkout and post-purchase

The Retail Protection Report: French shoppers want product protection directly from their favorite retailers, manufacturers, and payment apps, and are willing to pay more for the convenience of adding protection at checkout and post-purchase

The Retail Protection Report: Korean shoppers want product protection directly from their favorite retailers, manufacturers, and payment apps, and are willing to pay more for the convenience of adding protection at checkout and post-purchase

Klarna enhances shoppers’ experience with in-app product protection through XCover

Klarna enhances shoppers’ experience with in-app product protection through XCover The majority of consumers surveyed globally (76%) expressed interest in receiving protection offers from their

How Coupang – the super app of Korea – increased core conversions by adding customer-centered “Cancel for Any Reason” protection

Coupang partnered with us to launch a first-of-its-kind “Cancel for Any Reason” solution that prioritizes peace of mind for their customers.

Cover Genius Expands Market Reach with XCover Go for Merchants

XCover Go enables small-to-medium-sized businesses to offer price-optimized warranty and shipping protection from a single app.

Cover Genius Unveils Partnership with Pepperfry, Bringing Tailored Product Protection to India’s Furniture Market

Pepperfry integrates XCover to protect shoppers and enhance customer claims experiences, which boasts an industry-leading NPS of +65.

How Flipkart builds brand loyalty and CLTV by embedding protection through XCover

Flipkart’s dedication to providing an exceptional customer experience made amplifying their service with embedded protection a natural next step. By integrating with our award-winning XCover global distribution platform, Flipkart is able to offer their customers hyper-relevant protection that is customized to suit a wide selection of item categories.

Available at Amazon: How XCover uses NLP to optimize price and product recommendations

As the global leader in embedded warranties and shipping insurance, we’ve continually expanded our global licensing footprint and award-winning claims API, culminating in our announcement that XCover — the distribution platform for embedding end-to-end product warranties — is available at some of the world’s largest online marketplaces.

How we help Tile offer Premium Item Reimbursement on over 30 million customer belongings

Tile partnered with us to offer an innovative service warranty to their customers through Premium Protect, a new tier of the company’s subscription service.

How Shopee offers confidence at checkout to retail customers in Thailand through XCover

In our partnership with Shopee, the leading online shopping platform in Southeast Asia, we set out to create an exceptional experience for their shoppers and merchants alike.

How eBay integrated XCover to provide lifetime protection to their millions of customers

Watch our demo video below to discover how we helped eBay achieve a 513% growth in warranty revenue in just 4 weeks through building a fully digital and streamlined customer journey from checkout to claims.

Cover Genius accelerates growth in India in collaboration with e-commerce marketplace Flipkart

Cover Genius, the insurtech for embedded insurance, today announced its continued growth in India with the signing of homegrown e-commerce marketplace, Flipkart. This momentous news follows Cover Genius’ recent Series C funding round of $70M USD, which is being used to expand its global distribution platform, XCover, and support new global partnerships in e-commerce, property, travel, mobility, auto, B2B and financial services.

Comparison of two warranty providers

We compare sales for Cover Genius’ consumer warranty brand “XCover”, and our predecessor (a traditional US-based insurer).

Global online retailer sees 513% growth in add-on protection sales in four weeks

Case study – global online retailer sees 513% growth in add-on protection sales in four weeks View in German and French. Watch the demo. As

What’s driving outsized attach rates in 2020? How a tech-led approach has helped sustain a 2-3x bump

What’s driving outsized attach rates in 2020? how a tech-led approach has helped sustain a 2-3x bump. In March 2020, our BrightWrite data analytics team

Embedded Insurance Retail Survey Results

Recent retail industry research suggests that offering insurance and warranties can not only be an additional revenue stream in itself, but can also boost the volume and value of each purchase. We found that 60.1 percent of surveyed eCommerce shoppers say they would purchase insurance coverage for their online purchases if it were given the option by retailers at checkout, but only 41.3 percent were offered coverage the last time they shopped online.

Retail