How Volaris integrated XCover to extend international travel protection to its global customers View the demo in Portuguese and Spanish. A global travel insurance survey
How MakeMyTrip gives travelers convenience and peace of mind with ‘Cancel For Any Reason’ protection The Embedded Insurance Travel Report conducted by Momentive.ai and commissioned
Cover Genius, the leading insurtech for embedded protection, today announced it is partnering with HomeToGo, the marketplace with the world’s largest selection of vacation rentals, to simplify the short-term rental experience with comprehensive embedded protection.
Omio replaces traditional insurance model and drives a 4X increase in ancillary revenue Omio’s mission is to be the world’s largest travel hub that helps
Cover Genius partnered with the world’s largest international mainline carrier, Turkish Airlines, to create personalized protection for their travelers
Cover Genius announced a partnership with Turkish Airlines to bolster their comprehensive travel protection to its global passengers.
Cover Genius helped Luxury Escapes, a global travel company, launch embedded insurance solutions in their biggest markets, leading to 86% year-over-year growth in revenue and an increase in customer satisfaction and loyalty.
In the post-pandemic world of travel, safety remains top of mind for anyone planning on booking a trip. For Europe’s largest airline, Ryanair, encouraging bookings and driving long term loyalty meant evolving their insurance offering to provide convenient, efficient protection that fits the changing needs of their customers.
The Coronavirus pandemic has created a new set of concerns for the modern traveler and highlighted how important tailored protection is in restoring confidence for travelers worldwide. International airline and national flag carrier Icelandair partnered with us to accelerate their recovery from the effects the airline industry has been experiencing from the pandemic, while still prioritizing the safety of their customers above all else.
TourRadar partnered with us to give their global customers complete peace of mind on bookings through embedded insurance.
As a leading global online travel platform, Agoda partnered with us to ensure their customers were provided with our best-in-class claims experience, which boasts an industry-leading post-claims NPS of +65.
Our breakthrough research report in Australia and 19 other countries shines a light on how travel providers need to move quickly to overcome archaic insurance solutions that are intentionally built to undermine customer satisfaction in favor of insurer margins. While these programs deliver a post-claim NPS of -43, Cover Genius — backed by a seamless journey that seeks to transparently protect its customers — delivers a post-claim NPS of +65, thereby ensuring loyal, happy customers who are thankful for the care and support of the airline, provider or agent in their time of need.
Our breakthrough research report in Brazil and 19 other countries shines a light on how travel providers need to move quickly to overcome archaic insurance solutions that are intentionally built to undermine customer satisfaction in favor of insurer margins. While these programs deliver a post-claim NPS of -9, Cover Genius — backed by a seamless journey that seeks to transparently protect its customers — delivers a post-claim NPS of +65, thereby ensuring loyal, happy customers who are thankful for the care and support of the airline, provider or agent in their time of need.
Our breakthrough research report in the United Arab Emirates and 19 other countries shines a light on how travel providers need to move quickly to overcome archaic insurance solutions that are intentionally built to undermine customer satisfaction in favor of insurer margins. While these programs deliver a post-claim NPS of -3, Cover Genius — backed by a seamless journey that seeks to transparently protect its customers — delivers a post-claim NPS of +65, thereby ensuring loyal, happy customers who are thankful for the care and support of the airline, provider or agent in their time of need.
Our breakthrough research report in Thailand and 19 other countries shines a light on how travel providers need to move quickly to overcome archaic insurance solutions that are intentionally built to undermine customer satisfaction in favor of insurer margins. While these programs deliver a post-claim NPS of +8, Cover Genius — backed by a seamless journey that seeks to transparently protect its customers — delivers a post-claim NPS of +65, thereby ensuring loyal, happy customers who are thankful for the care and support of the airline, provider or agent in their time of need.
Our breakthrough research report in Sweden and 19 other countries shines a light on how travel providers need to move quickly to overcome archaic insurance solutions that are intentionally built to undermine customer satisfaction in favor of insurer margins. While these programs deliver a post-claim NPS of -41, Cover Genius — backed by a seamless journey that seeks to transparently protect its customers — delivers a post-claim NPS of +65, thereby ensuring loyal, happy customers who are thankful for the care and support of the airline, provider or agent in their time of need.
Our breakthrough research report in Spain and 19 other countries shines a light on how travel providers need to move quickly to overcome archaic insurance solutions that are intentionally built to undermine customer satisfaction in favor of insurer margins. While these programs deliver a post-claim NPS of -39, Cover Genius — backed by a seamless journey that seeks to transparently protect its customers — delivers a post-claim NPS of +65, thereby ensuring loyal, happy customers who are thankful for the care and support of the airline, provider or agent in their time of need.
Our breakthrough research report in Singapore and 19 other countries shines a light on how travel providers need to move quickly to overcome archaic insurance solutions that are intentionally built to undermine customer satisfaction in favor of insurer margins. While these programs deliver a post-claim NPS of -18, Cover Genius — backed by a seamless journey that seeks to transparently protect its customers — delivers a post-claim NPS of +65, thereby ensuring loyal, happy customers who are thankful for the care and support of the airline, provider or agent in their time of need.
Our breakthrough research report in Russia and 19 other countries shines a light on how travel providers need to move quickly to overcome archaic insurance solutions that are intentionally built to undermine customer satisfaction in favor of insurer margins. While these programs deliver a post-claim NPS of -20, Cover Genius — backed by a seamless journey that seeks to transparently protect its customers — delivers a post-claim NPS of +65, thereby ensuring loyal, happy customers who are thankful for the care and support of the airline, provider or agent in their time of need.
Our breakthrough research report in the Netherlands and 19 other countries shines a light on how travel providers need to move quickly to overcome archaic insurance solutions that are intentionally built to undermine customer satisfaction in favor of insurer margins. While these programs deliver a post-claim NPS of -25, Cover Genius — backed by a seamless journey that seeks to transparently protect its customers — delivers a post-claim NPS of +65, thereby ensuring loyal, happy customers who are thankful for the care and support of the airline, provider or agent in their time of need.
Our breakthrough research report in Mexico and 19 other countries shines a light on how travel providers need to move quickly to overcome archaic insurance solutions that are intentionally built to undermine customer satisfaction in favour of insurer margins. While these programs deliver a post-claim NPS of -31, Cover Genius — backed by a seamless journey that seeks to transparently protect its customers — delivers a post-claim NPS of +65, thereby ensuring loyal, happy customers who are thankful for the care and support of the airline, provider or agent in their time of need.
Our breakthrough research report in Korea and 19 other countries shines a light on how travel providers need to move quickly to overcome archaic insurance solutions that are intentionally built to undermine customer satisfaction in favor of insurer margins. While these programs deliver a post-claim NPS of -23, Cover Genius — backed by a seamless journey that seeks to transparently protect its customers — delivers a post-claim NPS of +65, thereby ensuring loyal, happy customers who are thankful for the care and support of the airline, provider or agent in their time of need.
Our breakthrough research report in Japan and 19 other countries shines a light on how travel providers need to move quickly to overcome archaic insurance solutions that are intentionally built to undermine customer satisfaction in favor of insurer margins. While these programs deliver a post-claim NPS of -54, Cover Genius — backed by a seamless journey that seeks to transparently protect its customers — delivers a post-claim NPS of +65, thereby ensuring loyal, happy customers who are thankful for the care and support of the airline, provider or agent in their time of need.
Our breakthrough research report in Indonesia and 19 other countries shines a light on how travel providers need to move quickly to overcome archaic insurance solutions that are intentionally built to undermine customer satisfaction in favor of insurer margins. While these programs deliver a post-claim NPS of -8, Cover Genius — backed by a seamless journey that seeks to transparently protect its customers — delivers a post-claim NPS of +65, thereby ensuring loyal, happy customers who are thankful for the care and support of the airline, provider or agent in their time of need.
Our breakthrough research report in Italy and 19 other countries shines a light on how travel providers need to move quickly to overcome archaic insurance solutions that are intentionally built to undermine customer satisfaction in favor of insurer margins. While these programs deliver a post-claim NPS of -34, Cover Genius — backed by a seamless journey that seeks to transparently protect its customers — delivers a post-claim NPS of +65, thereby ensuring loyal, happy customers who are thankful for the care and support of the airline, provider or agent in their time of need.
Our breakthrough research report in India and 19 other countries shines a light on how travel providers need to move quickly to overcome archaic insurance solutions that are intentionally built to undermine customer satisfaction in favor of insurer margins. While these programs deliver a post-claim NPS of +18, Cover Genius — backed by a seamless journey that seeks to transparently protect its customers — delivers a post-claim NPS of +65, thereby ensuring loyal, happy customers who are thankful for the care and support of the airline, provider or agent in their time of need.
Our breakthrough research report in Germany and 19 other countries shines a light on how travel providers need to move quickly to overcome archaic insurance solutions that are intentionally built to undermine customer satisfaction in favor of insurer margins. While these programs deliver a post-claim NPS of -18, Cover Genius — backed by a seamless journey that seeks to transparently protect its customers — delivers a post-claim NPS of +65, thereby ensuring loyal, happy customers who are thankful for the care and support of the airline, provider or agent in their time of need.
Our breakthrough research report in France and 19 other countries shines a light on how travel providers need to move quickly to overcome archaic insurance solutions that are intentionally built to undermine customer satisfaction in favor of insurer margins. While these programs deliver a post-claim NPS of -47, Cover Genius — backed by a seamless journey that seeks to transparently protect its customers — delivers a post-claim NPS of +65, thereby ensuring loyal, happy customers who are thankful for the care and support of the airline, provider or agent in their time of need.
Our breakthrough research report in Canada and 19 other countries shines a light on how travel providers need to move quickly to overcome archaic insurance solutions that are intentionally built to undermine customer satisfaction in favor of insurer margins., While these programs deliver a post-claim NPS of -18, Cover Genius — backed by a seamless journey that seeks to transparently protect its customers — delivers a post-claim NPS of +65, thereby ensuring loyal, happy customers who are thankful for the care and support of the airline, provider or agent in their time of need.
Our breakthrough research report in the United Kingdom and 19 other countries shines a light on how travel providers need to move quickly to overcome archaic insurance solutions that are intentionally built to undermine customer satisfaction in favor of insurer margins. While these programs deliver a post-claim NPS of -37, Cover Genius — backed by a seamless journey that seeks to transparently protect its customers — delivers a post-claim NPS of +65, thereby ensuring loyal, happy customers who are thankful for the care and support of the airline, provider or agent in their time of need.
Our breakthrough research report in the US and 19 other countries shines a light on how travel providers need to move quickly to overcome archaic insurance solutions that are intentionally built to undermine customer satisfaction in favor of insurer margins. While these programs deliver a post-claim NPS of -26, Cover Genius — backed by a seamless journey that seeks to transparently protect its customers — delivers a post-claim NPS of +65, thereby ensuring loyal, happy customers who are thankful for the care and support of the airline, provider or agent in their time of need.
The COVID-19 pandemic of 2020 has drastically changed the face of travel, placing protection at the forefront of every travelers’ mind who is considering stepping out again and for the airlines and agents who have to successfully deliver safety in a time of unprecedented risk.
Cover Genius, the leading global insurtech for embedded insurance, today announced a strategic partnership with Agoda, the digital travel platform with a global network of over 2.9 million properties worldwide, to offer travellers comprehensive travel protection. Agoda’s consumers will enjoy peace of mind with protection that is curated for their itinerary and instant claims payments.
In our report published in late 2020 – What’s Driving Outsized Attach Rates In 2020? How a Tech-Led Approach Has Helped Sustain a 2-3x Bump – we examined the huge and sustained increase in post-COVID attach rates across our network of partners, including travel partners like Booking.com, Icelandair, Skyscanner, Hopper and more, and other partners in our network like Intuit, eBay, Shopee, Descartes ShipRush and dozens more.
Omio, Europe’s leading multi-modal travel booking platform announced its partnership with insurtech leader Cover Genius to offer embedded ticket protection, including for COVID-19, to their customers.
Icelandair has announced today its partnership with Cover Genius, the global insurtech leader whose insurance distribution platform provides protection for customers of the world’s largest online companies, to offer embedded “Covid Plus” Cover for their worldwide customers, launching in Europe and Americas and Canada following soon.
What’s driving outsized attach rates in 2020? how a tech-led approach has helped sustain a 2-3x bump. In March 2020, our BrightWrite data analytics team
Now more than ever are travelers looking to insurance to protect them wherever they are in the world. We work with with travel partners to integrate solutions that are tailored to capture conversions. Our RESTful APIs optimize price and policy bundles for each customer’s individual travel needs and plans. Our policies are easy to read to understand, and can be managed by our partners through the our award-winning XCover platform.
The Northern Lights in Iceland attracts tourists from all over the world, especially those from Asian countries such Japan, China, and Taiwan, who carry the
The Coronavirus, and its drastic changes on society, has changed how people engage with protection products. In our latest research from the BrightWrite data analytics
† Cost savings are based on a comparison of all Cover Genius shipping protection versus published carrier rates for Fedex, UPS, DHL, USPS, UPS, Old Dominion, DHL, XPO Logistics, Estes Express Lines, YRC and TForce Freight as at June 27, 2022. Time savings are based on average resolution times (i.e. the duration from initial filing to completed payment) for all XCover shipping protection claims as at May 31, 2022 (sample size = 868) compared with the industry average time including payment settlement (min. 6 days) and period to acknowledge a filed claim.
Cover Genius is a licensed insurance provider in many international jurisdictions.
In his role, Kyle oversees P&L, business operations and strategic planning across Cover Genius’ North American and Latin American regions.
Prior to Cover Genius, Kyle spent more than a decade in numerous leadership positions at Google working with clients to drive sales, improve their brand and maximize product launches. Before that, Kyle was a Director of Business Transformation at IBM, and started his career serving technology and telecom clients at McKinsey & Co. and JP Morgan.
Kyle earned a Bachelor of Arts from Hamilton College, studied at the London School of Economics, earned the Chartered Financial Analyst designation, and received an MBA from Dartmouth College where he earned the Walter Jacobs award for intellectual curiosity and conduct that inspires others. He plays an active role educating and mentoring the next generation of MBA students as an Adjunct Assistant Professor at NYU’s Stern School of Business and serves on the board of the Chautauqua Athenaeum Hotel.
In his role, Barney is responsible for overseeing business operations, profit and revenue and strategic planning for Cover Genius in the European, Middle Eastern, African (EMEA), and Asia-Pacific (APAC) regions.
Prior to Cover Genius, Barney spent more than 15 years with Google where he held a number of senior leadership positions and was responsible for product to go markets, sales and partnerships for Google’s Media and Marketing Technology business in New York, Sydney and Mountain View, CA.
Barney holds a Bachelor of Commerce Degree from the University of Sydney. Based in Sydney, he is an active advisor and mentor in the APAC technology, media and start-up community.
In his role, Peter leads the product and engineering teams to define and execute the company’s technology strategy and roadmap for all Cover Genius’ platforms, including XCover, the insurtech’s award-winning insurance distribution platform.
As CTO, Peter focuses on the delivery of innovative products and the continued adoption of open source and cloud-based technologies. He is responsible for and oversees the design and implementation of our global scale real-time platforms with a focus on performance, reliability and security.
Prior to Cover Genius, Peter was VP of Engineering at Freelancer.com, where he expanded and led the global engineering team to more than 150 employees across Australia, Canada, United Kingdom, Philippines and Argentina. During his tenure, his leadership ensured core platforms scaled to support 30 million users and $740 million in gross payment volume.
Peter holds a Ph.D. in Computer Science (Spatial Data Mining) from James Cook University and has lectured at the University of Sydney about topics including software engineering, scalable infrastructure and agile development practices. Based in Sydney, he is also a supporter of local organizations that help provide healthcare to rural and remote areas of Australia.
In his role, David manages all financial activities of the company, including business planning, budgeting, forecasting, financial operations, facilities management, and investor relations.
Prior to Cover Genius, David served as CFO at Unite Us and as CFO at nCino, which he took public in 2020 on Nasdaq. He led both companies through various stages of growth and successfully steered them towards becoming profitable growth companies. He also served as the SVP of Finance at Central Square Technologies and has held several roles at software/technology investment and banking firms, including Thrivent Asset Management, JPMorgan, KPMG and PWC.
David earned his B.S.B.A. in Accounting from the University of Illinois Chicago, received his MBA in Accounting and Finance from the University of Chicago Booth School of Business, and is a licensed CPA.
In her role, Darcy is responsible for developing, implementing and overseeing risk, legal and compliance strategies across the organization.
Darcy has more than 15 years of experience in commercial and general insurance. Before Cover Genius, she was Product Director at The Hartford, where she managed Cyber, Tech, Media and Miscellaneous Professional Liability products, as well as developed The Hartford’s first admitted Cyber policy. In addition, she has held key roles at AIG and Liberty Mutual, including claims counsel and litigation management.
Darcy has an honors degree in English and Computer Applications from the University of Notre Dame, and a law degree from Fordham University School of Law. Based in New York, Darcy is also a strong supporter of local charities, like City Harvest and FACES, that help individuals improve their day-to-day lives.
With more than a decade of experience in a variety of executive roles at high-growth technology companies, Angus is the Co-Founder and Chief Executive Officer at Cover Genius overseeing the global expansion and development of Cover Genius across industries.
Before Cover Genius, Angus was the VP of International Business Development at iClick Interactive, and Head of Publisher Partnerships at Yahoo!.
Angus has a Bachelor of Science in Mathematics and Computer Science from the University of Technology Sydney and is a passionate contributor to rural and youth wellbeing programs through personal efforts and those of CG Gives, the philanthropic arm of Cover Genius.
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