Volaris, la aerolínea mexicana de ultra bajo costo que opera en México, Estados Unidos, Centro y Sudamérica, y Cover Genius, la insurtech global líder en protección embebida, anunciaron una alianza estratégica para ofrecer a sus clientes protección global de viaje, integrada directamente en la etapa final de reservación de vuelos para una experiencia más conveniente.
한국의 슈퍼앱인 쿠팡이 고객 중심의 “이유불문 취소” 보호 기능을 추가하여 핵심 전환율을 20%까지 증가시킨 방법 쿠팡은 한국의 대표적인 전자상거래 슈퍼앱으로 신선한 식료품과 식사, 쿠폰부터 호텔
글로벌 소비자들은 ‘이유불문 취소'(CFAR) 보호가 제공되는 경우 이벤트 티켓, 항공권 및 숙박시설 구매 가능성 높아짐 조사에 따르면 소비자들은 편리하고 번거로움 없는 경험을 위해 133% 더
Globale Verbraucher kaufen mit höherer Wahrscheinlichkeit Veranstaltungstickets, Flüge und Unterkünfte, wenn ihnen der Schutz “Stornierung aus beliebigen Gründen” (CFAR) angeboten wird Untersuchungen zeigen, dass Verbraucher
Consumidores de todo o planeta preferem comprar voos, entradas para eventos e hospedagens, se for oferecida a proteção “Cancelamento por Qualquer Motivo” (CFAR), indica relatório
Reporte de Protección de Reembolsos: El estudio revela que los consumidores brasileños prefieren una protección de “Cancelación por cualquier motivo” (CFAR, por sus siglas en
Relatório sobre Proteção de Reembolso Pesquisa revela que os consumidores brasileiros preferem a proteção “Cancelamento por Qualquer Causa ” (CFAR) ao comprar ingressos para eventos
Según un reciente informe mundial, los consumidores a los que se ofrece la protección “Cancelación por Cualquier Motivo” (CFAR, por sus siglas en inglés), al comprar entradas para eventos en vivo o reservar viajes, tienen más probabilidades (60%) de comprar la entrada del evento, el billete de avión o el alojamiento en cuestión, en comparación con la oferta de una opción de protección de reembolso más limitada o sin ninguna protección.
Der Bericht zum Schutz der Rückerstattung: Forschung zeigt: Deutsche Verbraucher bevorzugen beim Kauf von Eintrittskarten für Live-Veranstaltungen oder bei der Buchung von Flugtickets und Unterkünften
Cover Genius adquiere activos de Clyde y amplía su presencia en el sector de las garantías globales, valorado en 121.000 millones de dólares Las pymes
Cover Genius compra Clyde e fortalece a sua presença no mercado global de garantia, valor estimado em 121 bilhões de dólares As pequenas e médias
Cover Genius, das führende Versicherungsunternehmen für integrierten Versicherungsschutz, kündigte heute eine Partnerschaft mit HomeToGo, dem Online-Marktplatz mit der weltweit größten Auswahl an Ferienunterkünften, an.
Working with Cover Genius, Descartes was able to create a more comprehensive but easy-to-use and quick-paying protection solution that, in its first year, grew the attach rate 20 times more than the previous solution.
How BetterPlace leveraged XCover to provide tailored healthcare protection for gig and blue-collar workers Despite the rapid growth of the gig economy sector in India,
Pesquisa sobre Seguro Patrimonial “Embedded”: A pesquisa revela que locatários, locadores e proprietários de imóveis brasileiros desejam proteção “embedded” para sua conveniência, enquanto 100% dos
Der Bericht über integrierte Sachversicherungen: Laut einer Studie wünschen sich deutsche Mieter, Vermieter und Hausbesitzer wegen Bequemlichkeit einen integrierten Schutz, und 99 % der Kurzzeitvermieter
El informe del seguro embebido para la industria inmobiliaria: Las investigaciones revelan que los inquilinos, arrendadores y propietarios de viviendas en México desean una protección
El informe del seguro embebido para la industria inmobiliaria: Las investigaciones revelan que los inquilinos, arrendadores y propietarios de viviendas en Argentina desean una protección
Quase 100% dos locadores de imóveis de temporada, , um segmento crescente de proprietários de imóveis, desejam que seu provedor de anúncios de aluguel, como Booking.com, Airbnb, Vrbo, Expedia, etc., ofereça seguro ao proprietário
Fast 100 % der Kurzzeitvermieter, ein wachsendes Segment von Immobilieneigentümern, möchten, dass ihr Vermietungsanbieter, wie Booking.com, Airbnb, Vrbo, Expedia usw., eine Vermieterversicherung anbietet.
Casi el 100% de los anfitriones de alquileres a corto plazo, un segmento creciente en el sector inmobiliario, quiere que su proveedor de anuncios de alquileres, como Booking.com, Airbnb, Vrbo, Expedia, etc., ofrezca seguros de propietarios/arrendadores.
Cover Genius bringt 70 Mio. USD an Finanzierungsmitteln der Serie D auf, um das Embedded-Geschäftsmodell weiter auszubauen Von Dawn Capital geführte Kapitalerhöhung mit starker Beteiligung
A Cover Genius capta US$ 70 milhões em rodada série D para expandir ainda mais o seu modelo de negócios embedded Levantamento liderado pela Dawn
Cover Genius recauda $ 70 millones en fondos de la Serie D para continuar expandiendo el modelo de negocio embebido La recaudación fue liderada por
We partnered with global Buy Now, Pay Later (BNPL) player Zip to offer their customers real-time, embedded protection, powered by our technology – Protection Pocket, a first-of-its-kind solution.
Daniel Poole, VP of Strategic Partnerships – Retail, recently spoke at the InsTech London event “Making Payments Pay: Making the Most of Payments Technologies”.
Daniel Chavenson, VP, Strategy & Corporate Development for Cover Genius, joined other experts in the space in an OnRamp Insurance 2022 panel.
Geniebot finds the appropriate insurance policy for your e-commerce store by analyzing the product metadata and using a Natural Language Processing (NLP) model.
Cover Genius CEO and Co-founder Angus McDonald joined keynote panel “How Embedded Insurance Will Disrupt the Industry Landscape”.
Cover Genius offers an award-winning claims platform, where customers can submit claims via our simple and fast platform, with instant payments upon the approval.
Generating key pricing insights can lead to maximized conversions and ancillary revenue, which is possible with our data analytics platform, BrightWrite.
Via our XCover platform, your customers can easily submit and manage their claims through a fast and streamlined process, with instant payments upon approval.
Via our XCover platform, your customers can easily submit and manage their claims through a fast and streamlined process, with instant payments upon approval.
Now more than ever are travelers looking to insurance to protect them wherever they are in the world. We work with travel partners to integrate solutions that are tailored to capture conversions.
Offering best-in-class customer experience has always been part of Wayfair’s mission, which is why when it came to enhancing their product offerings with protection it was a natural fit to partner with us.
While COVID exposed gaps in various verticals, it brought to light the inadequacies of traditional travel insurance. At the start of the pandemic, most travelers found that the bundled “one-size-fits-all” policy they paid for didn’t cover pandemics, leaving many with denied reimbursement claims and a poor user experience.
Our VP of Customer, Luiza Gusmão, recently wrote a piece for the International Travel & Health Insurance Journal discussing how embedded technology and automation in the claims process helps to optimize efficiency and improve customer experience. The COVID-19 pandemic has placed protection at the forefront of every travelers’ mind. Upon examining post-COVID attach rates across our network of partners including Booking.com, Icelandair, Skyscanner, Hopper, we found that travelers are opting to add protection at a rate 6x higher than at the start of the pandemic.
The pandemic has drastically changed the way people travel, and the importance of protection remains ultra-relevant as more borders continue to open. Darcy Shapiro, Chief Operating Officer, Americas, expanded on this increased desire for embedded protection for travelers in a post-pandemic world at the World Aviation Festival.
Cover Genius, the leading global insurtech for embedded insurance, today announced a strategic partnership with Ryanair, Europe’s largest airline, to offer its customers comprehensive travel protection, integrated directly into the booking flow for a more convenient experience.
A recent travel insurance survey shows that 50% of Australian travellers were not covered for pandemic-related reasons when purchasing travel insurance, despite purchasing such a policy for pandemic protection. This was the second highest rate of non-coverage globally out of the 20 countries polled. This is according to a survey, conducted by Momentive.ai, and commissioned by Cover Genius that observed 507 Australian travellers to better understand sentiments regarding travel insurance, their preferred channels for obtaining it, and their experience when making a claim.
Cover Genius, the insurtech for embedded insurance, today announced an expansion of its partnership with Ola, India’s largest mobility platform. This news follows Cover Genius’ recent Series C funding round of $70M USD, which is being used to expand its global distribution platform, XCover, and support new global partnerships in e-commerce, property, travel, mobility, auto, B2B and financial services.
In a recent showcase at the Singapore FinTech Festival, Arijit Chakraborty, Managing Director APAC, discusses the convenience of Embedded Insurance and the paradigm shift in insurance distribution.
Insurance digitization: the need for personalization and a smooth claims experience In a recent interview Arijit Chakraborty, Managing Director for APAC, spoke with the Asia
In a recent interview with Stone & Chalk at the World Fintech Festival, Chris Bayley, Chief Innovation Officer & Co-Founder, explains why Cover Genius was developed and discusses the future of embedded insurance within financial products.
In a recent panel with Insuretech Connect, Chris Bayley, our Chief Innovation Officer & Co-Founder, discusses the new way of protecting customers through embedded insurance and how the pandemic has changed the way we view protection.
In a recent presentation at INCO Greece, our SVP Regional Head of LatAm partnerships, Julio Castellón shares the future of insurance distribution and leveraging customer data points. Over the past two decades, the development of the internet and the deployment of fast internet networks has reached millions of people all over the world. The internet along with the pandemic has accelerated the rapid growth of e-commerce and customers have grown accustomed to sites they find convenient, trust and enjoy using.
In the digital age, we’re increasingly comfortable trading our data for some sort of reward or gain. In a recent Roundtable interview, our CEO Angus McDonald, told PYMNTs.com that embedded offers, and nudging consumers toward what they need, at the right time, can pay dividends to all involved.
Banks sit at the center of all our financial transactions so they have a natural advantage when it comes to offering their customers insurance products. Daniel Poole, our VP Strategic Partnerships EMEA talks about the widening gap between digital and legacy banks and opportunities for banks to utilize transactional data into building an ecosystem of ancillary services in a recent interview with PYMNTS.com.
As the digital landscape evolves, consumers are searching for peace of mind and safety when doing their business online. Arijit Chakraborty, Managing Director APAC, recently discussed with PYMNTS.com the help of transaction and client-based data to deliver “hyper-relevant” embedded insurance offers to ultimately protect the consumer.
The online driven surge from the COVID-19 pandemic has resulted in consumers being much more comfortable with doing their purchases online than ever before, and undoubtedly this trend will continue to grow exponentially. Dave Brune, President for the Americas, recently told PYMNTS that embedded insurance would be the big trend in digital commerce because of that comfort level in the marketplace.
In the recent panel at Intelligent Insurer’s Claim Innovation USA Virtual Event, Seth Simon, our Senior Director of Insurance Operations for the Americas, discusses how to increase customer loyalty and value through delivering an efficient and transparent client claims journey.
In a recent webinar with Insurtech Insights, Luiza Gusmão, our VP Customer discussed how automation in the claims process can improve customer experience, optimize the efficiency of claims and make insurers’ lives easier.
In a recent interview for PYMNTS, our SVP Regional Head of LatAm Partnerships, Julio Castellón addresses the distinctive cultural and geographical opportunities and challenges in the Latin America Region emphasizing the positive response embedded insurance has had in solving the systemic underinsured problem in this region.
Luiza Gusmão, Customer Vice President of Cover Genius, recently sat down with Insurance Business to share her journey from leveraging her engineering background to transitioning into the insurtech industry.
Traditionally, insurance products were pushed to sell based on commission and not what the consumer wanted nor needed. In the new digital age, that has now shifted and consumers know what they want and what they’ll get from their insurance policy. In the webinar panel for Insurtech Insights, Managing Director APAC Arijit Chakraborty features as a panelist to discuss leveraging data and embedded insurance as the future of insurance.
Cover Genius, the global insurtech leader whose award-winning XCover insurance distribution platform protects the customers of some of the world’s largest online companies including Booking Holdings, Intuit, eBay, Skyscanner, Wayfair, and the leading e-commerce platform in Southeast Asia & Taiwan, Shopee, has announced its continued growth within the mobility market with a major partnership with Ola.
In the modern age, products ordered via online retailers can be delivered in the matter of hours. There’s been a major shift in consumer expectation with the acceleration of technology and with that, the insurance industry ultimately needs to follow suit and deliver claims instantly.
The global pandemic has helped evolve and innovate the insurance industry as consumers have increasingly shifted to their favorite online platforms to purchase products and services. Arijit Chakraborty, our Managing Director of APAC, featured in The Fintech Times article discussing the future of embedded insurance.
Our Chief Operating Officer of the Americas, Darcy Shapiro, discusses the role of women in insurance leadership, how technology is changing the industry and opportunities for the future in the latest episode of Property and Casualty 360 Podcast
While the shift from the physical world to the digital world has been in full swing for some time, a few industries, like insurance, have lagged behind. Insurtech today is changing the way insurance has been distributed for generations, and enables online businesses to become the primary distributors of insurance at the point of sale. This session will look into how large e-Commerce companies from a variety of industries are leveraging their customer journeys to sell insurance and unlock the value of innovation in the insurance value chain while increasing customer engagement and loyalty.
Our Head of Travel Partnerships for EMEA, Peter Smith, was featured as a guest on the Insurtech Insider Podcast. In this episode, Peter discusses how the pandemic has changed the needs and expectations of customers when it comes to travel, specifically the need to include relevant COVID-19 protection products for our customers. He emphasizes the importance of working on new products in collaboration with partners to suit customer demand.
In the present day, most organizations claim to be customer centric using different tools and methodologies to capture the voice of the customer. Indeed, asking the right questions and knowing what information to look for is important. Darcy Shapiro, our Chief Operating Officer for the Americas, has found that there’s been a major shift in customer expectations with the acceleration of technology.
Our Head of Insurance, Graeme Dean, was featured as a guest on the Insurtech Insider podcast. In this episode, Graeme discusses the demand for travel insurance increasing as more destinations require coverage as we move towards embedding COVID-19 policies in all insurance verticals.
Whether they know it or not, consumers have been the beneficiaries of embedded insurance, a trend that’s moving beyond simple eCommerce payments and has recently made its debut in the logistics sector. Embedded insurance offers a seamless alternative to the clunkiness of traditional insurer offerings: When consumers buy high-priced electronics from their favorite online retailer or expensive flights from their airline of choice, they’re offered protection right at the point of checkout with coverage tailored to their specific needs. Please see the full article here.
Our Co-Founder and CEO, Angus McDonald, recently wrote a piece for The Connected Economy’s Power Source eBook discussing the emergence of Super Apps in a digitally centered universe and its role in providing seamless integration of insurance.
It should come as no surprise that the pandemic has opened up new opportunities for consumers to consider insurance. The unforeseen, after all, might seem like it’s more a possibility than ever before — disrupting travel, health, and even shopping.
Our Co-Founder and Chief Innovation Officer Chris Bayley was invited to speak on a panel at the Future of Insurance event, discussing how Cover Genius has leveraged technology to up-end the traditional processes of the insurance industry.
Cover Genius expande su presencia en América Latina y nombra a Julio Castellón como Vicepresidente Senior Regional de Alianzas para la región Buenos Aires, 17
Our Chief Operations Officer, Mitchell Doust, was invited to share his insights around Data Driven Product Innovation at the Future of Insurance event, hosted by Reuters Events.
Our co-founder and Chief Executive Officer, Angus McDonald, was invited to feature on the InsurTech Australia podcast. In this episode, Angus discusses the story behind the co-founders, the paths taken, the partnerships established and the customers they serve.
Our Chief Technology, Peter Phillips, spoke on a panel for Tech in Asia, joined by Han-Ley Tang, Founder of Blue Monkey, Chee How Lim Founder & CEO of Tapway, and Bernard Leong, Head of Machine Learning and Artificial Intelligence, ASEAN, Amazon Web Services, to discuss how they are deploying AI and machine learning within their product stack.
Recently, we partnered with Skyscannner, the leading global travel marketplace, who saw an urgent need to ensure their customers were offered protection that was fit for purpose under a global pandemic. Together, we launched a first-of-its-kind Covid-19 bundle of travel insurance products to make sure travelers can feel safe again to book their next trip.
Innovation within the insurance industry starts from adopting a customer-centric mindset – this is the building block for success if insurtechs and insurers are to effectively partner to better distribute products, be more transparent with customers, and improve the overall claims process.
We partnered with AXS to deliver a personalized experience for customers’ when purchasing tickets to their favorite event, leveraging the technology behind our XCover platform and BrightWrite analytics framework. As more consumers prioritize peace of mind, especially for large value purchases like event tickets, our tech-led approach helped deliver a 200% growth in attach rates.
Our Head of Insurance, Graeme Dean, was joined by Andy Lerner, Managing Partner at IA Capital Group, at Insurtech Insights to discuss the best way to nurture the ever-growing number of insurtech partnerships that insurers and insurtechs are creating, and ensure that each side can bring out the best in each other.
VP of Partnerships, Peter Paine, spoke with PYMNTS.com on how we distribute personalized warranty products to customers of the world’s largest online companies, such as Wayfair. “As consumers look for peace of mind for their purchases, consumers are also looking for protection — and they don’t want another thing to worry about in the current uncertain climate,” Paine said. “These days, peace of mind is top of mind for everybody.”
Embedded insurance is the future of how insurance and warranties will be distributed as it allows a high degree of responsiveness and adaptability to customer needs in a fast-changing world. At Cover Genius, we enable the world’s largest digital companies to protect their global customers, at the point of sale or sign up
Our Co-Founder and Chief Innovation Officer, Chris Bayley, was invited to feature on episode 78 of the Insurtech Insider podcast. In this episode Chris discusses Cover Genius’ $10 million cap raise and what this means for innovation in the insurtech industry.
Covid-19 brought attention to travel insurance and it’s now commonly known that most travel insurance policies taken out pre-Covid, were not fit for purpose under a global pandemic. Typically, customers were not protected but there didn’t appear to be an appetite within the insurance industry to do anything about it! For us, this wasn’t good enough.
Watch Mitch Doust, Chief Operating Officer – Americas at Cover Genius and Mauricio Comi, Head of SMB Insurance at Intuit chat at the Insuretech Connect 2020 global event. Mitch and Mauricio discuss the use of data to drive personalized insurance offerings for SMBs and how this is benefiting Intuit’s wide range of customers.
Using innovation to win back the trust of travelers The travel industry is no stranger to volatility. From volcanic eruptions to political upheavals, global change
What will the travel insurance space look like after Coronavirus? The recent Coronavirus pandemic left travellers worldwide in the lurch with inadequate coverage. Many paid
This is part of Growth Studies, a series of articles about how BrightWrite improves yield for partners. We analyze the impact of product development and making
Traditional insurers take 10-20 days to pay a claim. Here’s why. In our latest video, Cover Genius Co-Founder & Chief Innovation Officer, Chris Bayley, talks
We built XClaim to handle instant payments into any bank account globally. Here’s what we learned along the way. Being a global insurtech comes with
Our EVP of the America’s, Mitch Doust, explains in this interview originally featured on Carrier Management how together, XCover and XClaim, deliver insurance policies for any line of insurance in 60 countries and 50 U.S states and instant payment of claims in 90+ currencies.
When it comes to creating a seamless customer experience, we understand the importance of working with our partners to fully optimize the site’s frontend.
Dynamic product bundling increases insurance purchases by 23%. Here’s how it works. Traditional insurers usually attempt to offer customers a one size fits all approach
Most traditional insurance policies are usually a confusing mess of jargon, explaining unnecessary inclusions that customers don’t need, and exclusions that won’t help them when
Product warranties are a no-brainer when it comes to protecting online purchases and driving a level of loyalty in retail that secures growth and repeat
In today’s competitive retail landscape, customer retention is an increasingly important metric in order to both capture and keep market share.
Our capability to create policies to service a variety of business lines including retail, travel, logistics, payments, auto and mobility has resulted in partnerships with some of the world’s largest ecommerce companies across these verticals, including Booking Holdings, AXS, Ebay, Shipstation, Automatrix, eTraveli and Despegar.
When we were founded, we had some big dreams. We wanted to protect all the customers of the world’s largest online companies. We knew that
48% of consumers would buy more if offered protection at checkout How can you increase customer loyalty, AOV and overall revenue with a single solution?
Insurance and recognizing the value of big chickens While the shift from the physical world to the digital world has been in full swing for
Customers want selection when shopping online; it’s where we go to find that specialized battery for your kids new toy, the aqua blue curtains to
We’re all spending more and more of our lives online. This means sharing pictures and personal updates with our friends, checking our bank account balance,
Digital platforms offering peer-to-peer or shared accommodation are transforming the tourism sector. Popularized by the likes of Airbnb and HomeAway, they offer property owners a
Technology innovation is helping to redefine the concept of ownership thanks to a burgeoning sharing economy. Nowhere is the opportunity for disruption more apparent than
With rapid changes happening in e-commerce, leaders tend to intensify the focus on their core revenue drivers. It’s a natural reflex that, unfortunately, can leave
Australian Resident policies are sold by Cover Genius Pty Ltd (Australian Business Number 43 159 983 598) in its capacity as an AFS Licensee, No 490058 and underwritten by Assetinsure Pty Limited (ABN 65 066 463 803, AFSL 488 403) or Pacific International Insurance Pty Limited (ABN 83 169 311 193). Cover Genius does not act as your agent: this advice is general and does not take into account your objectives, financial situation or needs. You should consider whether the advice is suitable for you and your personal circumstances. Before you make any decision about whether to acquire the product, please read the PDS & FSG contained in your quote. If you purchase a policy from Cover Genius, the company receives a commission which is a percentage of your premium – ask us for details. Cover Genius is bound by the General Insurance Code of Practice and Family Violence Policy.
American insurance policies are sold by Cover Genius Insurance Services, LLC, a Delaware limited liability company, 11 West 42nd Street, 2nd Floor, New York, NY 10036. Its license information is available here. Cover Genius Insurance Services, LLC receives compensation from its underwriting partners. Coverages may vary and not all coverage is available in all jurisdictions. Insurance coverages are subject to the terms, limitations and exclusions in the applicable policy.
American warranty products are sold by Cover Genius Warranty Services, LLC, a Delaware limited liability company, 11 West 42nd Street, 2nd Floor, New York, NY 10036.
Cover Genius Ltd. is authorised and regulated by the Financial Conduct Authority. Firm No. 750711, Registered Office: 4 Ravey Street, London EC2A 4QP, United Kingdom, incorporated in England & Wales. Company Registration Number: 09408621.
Cover Genius Europe, B.V. is authorised and regulated by the Dutch Authority for the Financial Markets [Autoriteit Financiële Markten] as an insurance intermediary, licence number 12046177. KvK number 73237426.This website uses cookies. By continuing to use this website you are giving consent to cookies being used. For information on cookies and how you can disable them visit our Privacy Policy.
† Cost savings are based on a comparison of all Cover Genius shipping protection versus published carrier rates for Fedex, UPS, DHL, USPS, UPS, Old Dominion, DHL, XPO Logistics, Estes Express Lines, YRC and TForce Freight as at June 27, 2022. Time savings are based on average resolution times (i.e. the duration from initial filing to completed payment) for all XCover shipping protection claims as at May 31, 2022 (sample size = 868) compared with the industry average time including payment settlement (min. 6 days) and period to acknowledge a filed claim.
‡ The score includes any type of claim and claim outcome across our partner network except for those partners with less than 30 claims and those not assessed by Cover Genius.
‡ Conversion statistics are from a wide-ranging digital retail study conducted by an XCover partner that measured XCover’s impact on core conversion rates using a randomized split test of +70,000 visits over 20 days and finding an 8% increase in core conversions, and are further supported by the experience of an XCover ticketing and travel partner who reported a 20% increase in core conversion.
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