Delay Valet: Parametric Protection That Pays Out Instantly
Flight delays are inevitable, so we created Delay Valet, an innovative solution that utilizes real-time flight data to give instant gratification to the customers of the world’s leading airlines and agents including Ryanair, Turkish Airlines, eTraveli, Agoda, Despegar and Icelandair. With licenses or authorizations in more than 60 countries and 50 US states, Delay Valet gives our partners the ability to protect their customers wherever they are and the flexibility to tailor benefits and compensation — including claims from the EU’s EC 261. Offering travelers generous coverage that’s fully automated helps boost NPS, while versatile payment options like flight credits increase loyalty.
LESS FRUSTRATION, MORE SATISFACTION: TAILORED PROTECTION FOR FLIGHT DELAYS
When delays happen, the right protection can be the difference between a minor annoyance and a major catastrophe. By offering automatic compensation in any form including cash, lounge passes and flight credits, customers benefit from lightning-fast resolutions without hassle, while businesses boost satisfaction, unlocking re-engagement opportunities and increasing brand loyalty.
The advanced technology of Delay Valet gives your business a competitive edge with easy configuration of delay parameters and real-time compensation thresholds within the API. Meanwhile, a frictionless claims process means payments are made within seconds of arrival, taking the customer experience to new heights.
Protect your customers while protecting your business. By offering immediate compensation for flight delays, our embedded solutions ensure your customers receive a quick and satisfactory resolution for any inconvenience. As a result, we help you protect your bottom line by lowering the risk of potential claims and litigation costs.
By embedding protection directly in the booking path, we make it simple for the world’s leading airlines to grow revenue with a seamless integration. Our flexible, customized solutions and industry-leading NPS of +65‡ keep travelers happy, while our data-leveraging API optimizes for the highest conversion every time to keep your ancillary revenue flowing.
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