Delay Valet: Parametric Protection That Pays Out Instantly Upon approval

Flight delays are unavoidable, so we developed Delay Valet, an innovative solution using real-time flight data to provide instant benefits to customers of top airlines and agents. Delay Valet empowers partners to protect customers globally and customize benefits. Automated, generous coverage boosts NPS, while flexible payment options like flight credits enhance loyalty.

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LESS FRUSTRATION, MORE SATISFACTION: TAILORED PROTECTION FOR FLIGHT DELAYS

When delays happen, the right protection can be the difference between a minor annoyance and a major catastrophe. By offering automatic compensation in any form including cash, lounge passes and flight credits, customers benefit from lightning-fast resolutions without hassle, while businesses boost satisfaction, unlocking re-engagement opportunities and increasing brand loyalty.

The advanced technology of Delay Valet gives your business a competitive edge with easy configuration of delay parameters and real-time compensation thresholds within the API. Meanwhile, a frictionless claims process means payments are made within seconds of arrival, taking the customer experience to new heights.

Protect your customers while protecting your business. By offering immediate compensation for flight delays, our embedded solutions ensure your customers receive a quick and satisfactory resolution for any inconvenience. As a result, we help you protect your bottom line by lowering the risk of potential claims and litigation costs.

By embedding protection directly in the booking path, we make it simple for the world’s leading airlines to grow revenue with a seamless integration. Our flexible, customized solutions and industry-leading post-claims NPS keep travelers happy, while our data-leveraging API optimizes for the highest conversion every time to keep your ancillary revenue flowing.