Delay Valet: Parametric Protection That Pays Out Instantly
Delays are inevitable and increasing, so we created Delay Valet, an innovative solution that utilizes real time flight data to give instant gratification to the customers of the world’s leading airlines and agents including Ryanair, Turkish Airlines, eTraveli, Hopper, Agoda, Despegar and Icelandair, with flexibility to tailor the benefits and compensation — including the EU’s EC 261. Offering travelers generous coverage that’s fully automated helps boost NPS, and versatile payout options, like flight credits, similarly increases loyalty.
As a parametric-based insurance solution, Delay Valet relies upon our 60+ country and 50 US state licenses or authorizations, making it an easy sell to customers within their booking path.
Less Frustration, More Satisfaction: Tailored Insurance for Flight Delays
When delays happen, the right insurance can be the difference between a minor annoyance and a major catastrophe. By offering automatic compensation in any form including cash, lounge passes and flight credits, customers benefit from a lightning-fast resolution without hassle, while businesses boost CSAT, can leverage re-engagement opportunities and increase brand loyalty.
Amidst the challenges of a post-pandemic landscape, airlines need to find new ways to stand out. The innovative technology of Delay Valet lets you increase brand differentiation, with easy configuration of delay parameters and real-time compensation thresholds within the API. Meanwhile, a virtually non-existent claims process means payouts are made within seconds of arrival, taking the customer experience to new heights.
Protection for your customers, protection for your business. By offering immediate compensation for flight delays, our embedded insurance solutions ensure your customers receive a quick and satisfactory resolution for any inconvenience. As a result, we help you protect your bottom line by lowering the risk of potential claims and litigation costs.
By integrating the insurance offering directly into the booking path, we make it simple for the world’s leading airlines to increase revenue with the immense value-add of insurance. Our flexible, customized products and industry-leading NPS of +65‡ keep travelers happy, while our data-leveraging API optimizes for the highest conversion every time to keep your ancillary revenue flowing.
Watch our products and integrations come to life
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