Full Product Protection: Warranties as a Subscription For Global Retailers
In the new digital era, customers expect deeper, long-term relationships with brands. Embedded insurance offerings are the next step in protecting customers and building lifetime value.
We power some of the world’s largest marketplaces and leading online and omnichannel retailers like eBay, Wayfair, Flipkart, Pepperfry – and we’re also available at Amazon, SE Asia’s largest retailer, Shopee, plus leading shipping platforms including Descartes ShipRush and ShipStation.
Boost Your Bottom Line With Personalized Product Protection
More personalization means more satisfaction. Whether it’s protecting the latest Xbox or safeguarding a diamond engagement ring, Full Product Protection lets you offer tailored insurance that fits customer needs. With dynamic product bundling from our XCover API, you’ll serve the most relevant product at a price that’s optimized for the highest conversion.
From electronics to exercise equipment, homewares to Hermès, warranties work well when there’s shipping protection for further comfort. We’ve worked alongside partners like Descartes ShipRush and Shopee to embed protection that merchants can either add by default or embed as an add-on for buyers. While we’re licensed or authorized to handle claims in over 60 countries, most importantly we’re powered by a microservices architecture, so we’ve removed carriers and insurers and their legacy baggage from the entire process and reduced claims time from over 20 days to 1.† On top of that, we listen to merchants: When they want porch piracy, we deliver.
We’ve launched one of the world’s first subscription warranty programs, allowing you to offer protection for the life of the item with an auto-renewing policy (with fully configurable cancellation options). Combined with our fast and seamless claims processes, instant claims payments, and easy-to-understand policies, we offer protection that makes your customers happy, with an industry-leading NPS of +65‡.
AI-BACKED OFFERS FOR ANY KIND OF PURCHASE
Geniebot is the AI behind our relevant and real-time protection to customers. Geniebot enables any retailer — from e-commerce giants to brick and mortar businesses — to protect their customers throughout their purchase journey.
Watch our products and integrations come to life
WANT TO FIND OUT MORE?
Get in touch and discover how our global insurance platform can help grow your business.