BUILT IN PRODUCT PROTECTION FOR EVERY PURCHASE
Cover Genius is the global protection infrastructure that embeds seamlessly into your eCommerce experience. With just one integration, we help the world’s leading eCommerce retailers boost revenue, deepen customer loyalty, and scale globally.
Protection for every product
Global eCommerce retailers with global ambitions deserve a protection partner that makes expansion feel effortless. Cover Genius works inside your existing workflows so your protection grows with you.
Capture the protection revenue embedded inside orders your platform already processes without adding operational burden.
Build lasting relationships on the strength of your claims experience, backed by instant digital payouts and end-to-end claims handling that turns a difficult moment into a reason to stay.
Deploy a single integration across 60+ countries and all 50 US states, eliminating the need for multiple local insurance underwriters.
Replace slow and cumbersome insurance processes with a lightweight, secure cloud-native infrastructure built for modern retail.
How Amazon optimized protection recommendations
With Cover Genius, Amazon leveraged real-time data and dynamic pricing to deliver personalized protection recommendations across millions of products, in every market they operate in.
Enterprise-grade infrastructure for global scale
Transform protection from a one-time transaction into a contextual, product-integrated protection layer that offers a seamless customer experience.
Protection built around your products
Design flexible, multi-product coverage that fits your company’s products, so your customers get end-to-end protection relevant to what they purchase, no matter where they’re ordering from.
Your brand, fully embedded
Deliver protection natively inside your product through a single API, improving conversion rates by ensuring the customer experience isn’t disrupted.
Contextually-aware coverage
Personalize protection at the point of purchase, surfacing the right offer at the right moment based on real-time data.
Speed to launch
Skip the heavy engineering lift and regulatory complexity with pre-built integrations, global coverage, and local licensing handled end-to-end so your team can focus on growth.
A trust-building claims process
When customers need help, they get it instantly, not after weeks of paperwork. Claims become a loyalty moment with automated payouts in multiple currencies.
Get full visibility
View your sales and claims data in real-time with the Partner Portal, adding a layer of transparency and serving as the source of truth for business decisions.
How it works
Simple to start. Built to scale.
Integrate once
Connect via our flexible API or MCP-ready design. Choose your own insurer, or leverage our 50+ global carrier partners.
Go live fast
Our dedicated professional services team gets you live in weeks, with products calibrated for your specific markets and customer segments.
Optimize continuously
Our AI engine runs pricing experiments, personalizes offers, and surfaces new product opportunities, compounding your revenue as you scale.
FAQ
No. XCover handles end-to-end, with a median resolution time under three days, 24/7 emergency assistance, and automatic payouts in 90+ currencies.
Integration timelines vary by platform, but a lightweight API/SDK and low engineering overhead means it fits into most technical timelines without disruption.
Cover Genius offers global coverage, with support in [fill in]
Yes — XCover holds licenses globally.
Ready to try Cover Genius?
Join the world’s leading e-commerce retailers giving confidence at checkout through embedded protection.
Consumers want product protection directly from their favorite retailers
Consumers are interested in receiving product protection directly from their favorite brands, and are willing to pay more for the convenience of adding protection at checkout and post-purchase. The Retail Protection Report, conducted by SurveyMonkey and commissioned by Cover Genius, explores consumer experiences with product protection and offers valuable insights for retailers looking to enhance their offerings.
- Consumers are willing to pay a premium — 21% more — when considering product protection for their purchases.
- 60% of consumers would be more likely to purchase protection if the product protection comes together with other protection (e.g. shipping protection, accidental damage, return protection, etc.).
- In the future, consumers are interested in purchasing product protection for a variety of their purchases. The most popular categories are Personal Electronics (65%), Home Appliances (52%) and Luxury Goods (34%).
- 87% of consumers would recommend a brand with which they had positive claims experience.
CONSUMERS WANT PROTECTION FROM THEIR FAVORITE BRANDS
60% of US consumers say they would purchase protection from the brands they shop if it were offered at checkout. Enter XCover — our platform provides warranties, product protection and shipping insurance with tracking for a wide range of consumer products all through a single API. Our retail partners also benefit from a hassle-free claims experience with servicing from the #1 ranked provider globally, adding convenience to the customer journey and boosting customer loyalty.
Consumers trust the brands they love, and by offering them a seamless customer experience backed by an industry-leading post-claims NPS and payments in 90+ currencies, you’ll be top of mind for future purchases.
CUSTOMIZED SOLUTIONS FOR ANY RETAILER
You know where your customers shop, and we can help you meet them there. XCover gives you the ability to surface relevant offers in-store, at the point of sale or online, so all your customers have the option to protect their purchases. The platform also makes it easy for you to transition offline customers online, providing them with protection wherever they are, even if they’re not near a physical store.
Licensed or authorized in more than 60 countries and all 50 US states, we deliver any type of protection, insurance or warranty to customers anywhere in the world, all through a single API. Our partners can provide true peace of mind to their customers when they shop, and since it all happens on the XCover platform, they don’t need to worry about filling in the gaps because we do it for them.
Our fully flexible API delivers one-off and auto-renewing (annual or monthly) subscriptions that give customers comfort in knowing their products are protected for however long they need. This brings added convenience to your customers and a recurring stream of revenue to your business.
We provide you with more opportunities to offer protection to your customers, even beyond the initial point of purchase. If they buy a new computer or couch, they’ll receive relevant offers when they check on the status of their order, or when it gets to their doorstep and they go to complete their product registration. By integrating protection into the post-sale lifecycle, you’ll enjoy higher CLTV and more meaningful customer relationships.
AI-BACKED OFFERS FOR ANY KIND OF PURCHASE
Geniebot is the AI behind our Protection Pocket solution, which provides customers with relevant and real-time offers. Geniebot enables any retailer — from e-commerce giants to brick-and-mortar businesses — to protect their customers throughout their purchase journey.
SEAMLESS INTEGRATION AND ‘ALWAYS HERE’ SUPPORT
Our zero-friction approach applies to more than just our policies. We’ve made the set-up process as simple as can be, with RESTful APIs that integrate with ease. Flexible and highly scalable, we can configure any part of the sale and claims process to fit your needs. We’re by your side to help you succeed.
BUILT FOR ANY RETAILER, ANYWHERE IN THE WORLD
With licenses or authorizations in 60+ countries and all 50 US states, XCover enables any retailer to seamlessly sell protection to their global customers. International expansion from a single API call? No problem.