How new insurance distribution models can create better customer engagement
While the shift from the physical world to the digital world has been in full swing for some time, a few industries, like insurance, have lagged behind. Insurtech today is changing the way insurance has been distributed for generations, and enables online businesses to become the primary distributors of insurance at the point of sale. This session will look into how large e-Commerce companies from a variety of industries are leveraging their customer journeys to sell insurance and unlock the value of innovation in the insurance value chain while increasing customer engagement and loyalty.
Key Video Highlights:
- 0:00 Intro and Background
- 9:03 What are the main challenges that you see in the way insurance being distributed to the end user?
- 13:51 What are some new strategies that insurance and insurtech companies can adopt to reach consumers to create excellent experiences?
- 24:22 What would you say the outlook for women in insurance or technology industries would be based on your personal and professional experiences? What do we have to look forward to?
- 29:20 Q&A Panel