GENIEBOT: RELEVANT PROTECTION POWERED BY AI
Geniebot, the AI behind XCover Protection and Protection Pocket solution, enables the world’s largest marketplace and digital companies like eBay, Zip, Wayfair, and more to offer relevant, real-time protection to their customers. Through Natural Language Processing (NLP), Geniebot is able to read and categorize transaction data to match the right policy to the product, all in a matter of milliseconds. Our tailored, relevant protection is embedded right in the payment path, which means a seamless customer experience backed by our NPS of +65‡.
SMART SORTING THROUGH NATURAL LANGUAGE PROCESSING
Geniebot utilizes Natural Language Processing (NLP) to learn and classify transaction data — whether it be card purchases or the products in a customer’s cart — and then surfaces the right policy at the right time. With XCover available at Amazon and major international retailers like Shopee, Flipkart and Wayfair, Geniebot is deployed behind the scenes to categorize products into more than 100 insurable categories in real time so that consumers are presented with hyper-relevant protection at checkout or in-wallet.
VERSATILE CAPABILITIES ACROSS DIFFERENT INDUSTRIES
Geniebot can read transaction history from a customer’s card or digital payment app to offer them real-time protection from our XCover API. With 70% of global banking customers expressing interest in bank-embedded insurance offers, Geniebot boosts customer satisfaction through a seamless transaction process.
Whether you’re selling online or in-store, Geniebot puts relevant protection in front of the customer to make it easy for them to add the right warranties to their purchases. You can add Geniebot to your POS to offer customers protection right at checkout, or send them post-purchase offers via text before they walk out the door.
Geniebot can classify all the items in a customer’s basket in real time and offer them price-optimized protection right in their cart, which is what most online shoppers want. Our technology can also be used to send customers relevant offers even after they’ve placed their order by analyzing their purchase history.
HOW GENIEBOT PROTECTS DIGITAL BANKING CUSTOMERS
With Geniebot, digital banks and fintechs can offer their customers protection tailored to everything from their items to their investments.
AI-BACKED OFFERS FOR ANY KIND OF PURCHASE
Geniebot enables any retailer — from e-commerce giants to brick and mortar businesses — to protect their customers throughout their purchase journey.
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