Omio partners with Cover Genius to offer embedded insurance to their customers, including COVID-19 protection

Omio, Europe’s leading multi-modal travel booking platform announced its partnership with insurtech leader Cover Genius to offer embedded ticket protection, including for COVID-19, to their customers.

London / Berlin, August 9th, 2021: Omio has announced today its partnership with Cover Genius, the leading insurtech for embedded protection. It is the first time Omio has partnered with an insurtech.

The partnership enables Omio to offer ticket protection, including for COVID-19, embedded directly in the booking path.

Since its launch, Omio has grown to become one of Europe’s largest travel booking platforms, with more than 27 million monthly users, successfully bringing together huge amounts of data in the fragmented European transport network to create simple, seamless booking experiences.

Through the integration with XCover – Cover Genius’ award-winning global insurance distribution platform – Omio’s customers benefit from tailored protection when they book a ticket, to ensure an instant ticket refund upon approval if they have to cancel due to injury or illness, including COVID-19.

Brandon Doyle, Chief Product Officer at Omio says: “Omio prides itself in leading the way in innovation. We hope our new insurance product also provides added peace of mind with customers able to easily reclaim tickets and make instant claims when things don’t go according to plan – especially important in the current travel climate.”

“Omio is changing the way travel will look and feel in the future. We are excited to partner with Cover Genius to embed their world-leading technology into our offering. As a customer-centric company, Omio highly values Cover Genius’ claims technology, which delivers industry high NPS with simplified claims processes and instant payments of approved claims in 90+ currencies.  We’re excited to extend protection for our customers in future.”

Peter Smith, VP Strategic Partnerships – Travel at Cover Genius:  “The travel industry has been hit really hard since the pandemic, forcing companies to adapt to mass digital disruption. It’s great to see an innovative company like Omio adjust to the changed circumstances and recognise that there’s an insurtech difference that depends on a platform approach to delight customers and a willingness to upend traditional models that have been distributing conventional products for decades.

Recent research from PYMNTS shows that embedded insurance is the way forward as customers of all stripes seek to move away from traditional sources in favour of convenient offers from the apps they love.* We’re delighted to add Omio alongside our other global partners including eBay, Booking Holdings, Skyscanner, Wayfair, AXS and Intuit Quickbooks” he added. 

* Source: Embedded Insurance survey June 2021,


Cover Genius is the global insurtech for embedded protection. Through XCover, its award-winning global distribution platform, it protects the customers of the world’s largest digital companies with seamless, end-to-end experiences. Licensed or authorized in over 60 countries and all 50 US States, the insurtech enables partners to embed and sell multiple lines of insurance and other types of protection, resulting in an industry-leading post-claims Net Promoter Score (NPS) and more than 30 million happy customers. 

For more information, visit


Since launching in 2013, Omio has helped customers discover different ways to travel. Rebranding as Omio allowed us to go beyond booking journeys. It enabled us to become an all-encompassing travel hub, one that supports our customers’ need to explore Europe, the United States and Canada via train, bus, flight and ferry. From a small startup of just a few people, our team has grown to 300 employees hailing from more than 50 countries who work at offices in Berlin, Prague, Melbourne, and London. We come together daily to bring our vision to fruition, with the goal of empowering customers to embark on journeys that move them. Visit our website to find out more or check out our travel magazine, The Window Seat, for inspiration.