We’re the insurtech for the world’s largest digital companies including Booking.com, RMS Cloud, Rhino, Hometogo, Agoda and more — deepening customer relationships by embedding personalized protection fit for the changing needs of real estate customers at key digital and transactional touchpoints, anywhere in the world.
With XCover, the top-ranked servicing partner for proptech companies, you will elevate your brand, delivering more meaningful customer contact through hassle-free, digital and seamless claims, exceptional service repairs and replacements and ongoing status updates from the leaders in home warranty protection.
EMBEDDED PROTECTION FOR TODAY’S TECH-FORWARD PROPERTY INDUSTRY
The way people buy, sell, and rent properties has changed dramatically in recent years. As a result, renters, landlords and homeowners need protection that suits their situation and protects them against any risks and problems that arise — no matter the type of accommodation.
Through the integration of our award-winning distribution platform XCover, proptech companies, property owners, real estate agents and home-sharing businesses can deliver enhanced protection for the unexpected, boosting customer satisfaction while opening up new pathways to recurring revenue. XCover provides peace of mind with personalized, relevant warranty and insurance products that offer protection for the unexpected — such as accidental damage, theft, and vandalism — while covering all the ‘extras’ like repairs, replacements, delivery, and installation.
BOOST CUSTOMER ENGAGEMENT WITH XCOVER
We help proptechs and real estate companies gain a competitive edge in an expanding market with digitized protection for the entire customer lifecycle. Our end-to-end proprietary platform also extends to technology and service providers, ensuring a seamless customer journey powered by a single API integration.
One-size-fits-all policies are outdated and ineffective. Instead of trying to force a fit, we give our property partners the ability to bundle any type of home warranty with tailored homeowners or landlord insurance, or any other protection they need — optimized by our API for the greatest relevance and highest conversion.
Cultivate a deeper relationship with your customers beyond the initial transaction. We work together with you to create valuable opportunities for meaningful customer engagement by opening up new pathways to generate recurring revenue across all digital touchpoints — turning protection into a profit rather than a cost center.
Customers want convenience. Through integrating with XCover, real estate companies can extend their brand promise by offering their customers seamless, end-to-end protection backed by our industry-leading post-claims NPS. Customers benefit from hassle-free digital claims filing, self-selected repair service providers and real-time status updates eliminating unwanted stress and uncertainty.
PROTECTION FOR HOSTS
A growing segment of the property sector — short-term rental hosts — have a unique set of needs when it comes to protecting their properties. To lower costs and avoid the overlap between third-party landlord insurance and host protection provided by platforms like Airbnb, Booking.com and more, 98% want to purchase landlord or homeowner insurance directly from their listing sites. Through XCover, we’re able to protect both sides of any two-sided marketplace, which means we’re able to co-create solutions with our partners that satisfy both their hosts and renters.
SEAMLESS INTEGRATION & SUPPORT FOR THE LONG-TERM
You’ve got enough on your plate, so we offer a straightforward setup that gets you up and running without disruption. Our RESTful APIs integrate seamlessly, and can be configured to fit your business requirements — so if you need to tweak any part of the process, we’ll make it happen.
As for international operations and worldwide expansion, we’ve got you covered. We’re licensed or authorized in over 60 countries and 50 US states, deliver content in more than 40 languages, and provide instant payments for approved claims in 90+ currencies.
WANT TO FIND OUT MORE?
Get in touch and discover how our global insurance distribution platform can help grow your business.