Research

Get fresh insights and news on the latest insurance trends from our subject matter experts from around the globe.

The Refund Protection Report: Research reveals Australian consumers prefer ‘Cancel for Any Reason’ (CFAR) protection when purchasing live event tickets or booking airfare and accommodations, and are willing to pay more for the convenience

The Refund Protection Report: Research reveals French consumers prefer ‘Cancel for Any Reason’ (CFAR) protection when purchasing live event tickets or booking airfare and accommodations, and are willing to pay more for the convenience

The Refund Protection Report: Research reveals US consumers prefer ‘Cancel for Any Reason’ (CFAR) protection when purchasing live event tickets or booking airfare and accommodations, and are willing to pay more for the convenience

The Refund Protection Report: Research reveals UK consumers prefer ‘Cancel for Any Reason’ (CFAR) protection when purchasing live event tickets or booking airfare and accommodations, and are willing to pay more for the convenience

The Refund Protection Report: Research reveals South Korean consumers prefer ‘Cancel for Any Reason’ (CFAR) protection when purchasing live event tickets or booking airfare and accommodations, and are willing to pay more for the convenience

The Refund Protection Report: Research reveals Japanese consumers prefer ‘Cancel for Any Reason’ (CFAR) protection when purchasing live event tickets or booking airfare and accommodations, and are willing to pay more for the convenience

The Refund Protection Report: Research reveals German consumers prefer ‘Cancel for Any Reason’ (CFAR) protection when purchasing live event tickets or booking airfare and accommodations, and are willing to pay more for the convenience

The Refund Protection Report: Research reveals Brazilian consumers prefer ‘Cancel for Any Reason’ (CFAR) protection when purchasing live event tickets or booking airfare and accommodations, and are willing to pay more for the convenience

The Refund Protection Report: Research reveals consumers prefer ‘Cancel for Any Reason’ (CFAR) protection when purchasing live event tickets or booking airfare and accommodations, and are willing to pay more for the convenience

The Embedded Property Insurance Report: Research reveals UK renters, landlords and homeowners want embedded protection for its convenience, while 99% of short-term rental hosts want their listing site to offer landlord insurance year-round

The Embedded Property Insurance Report: Research reveals Vietnamese renters, landlords and homeowners want embedded protection for its convenience, while 99% of short-term rental hosts want their listing site to offer landlord insurance year-round

The Embedded Property Insurance Report: Research reveals US renters, landlords and homeowners want embedded protection for its convenience, while 96% of short-term rental hosts want their listing site to offer landlord insurance year-round

The Embedded Property Insurance Report: Research reveals Thai renters, landlords and homeowners want embedded protection for its convenience, while 100% of short-term rental hosts want their listing site to offer landlord insurance year-round

The Embedded Property Insurance Report: Research reveals South Korean renters, landlords and homeowners want embedded protection for its convenience, while 95% of short-term rental hosts want their listing site to offer landlord insurance year-round

The Embedded Property Insurance Report: Research reveals Singaporean renters, landlords and homeowners want embedded protection for its convenience, while 98% of short-term rental hosts want their listing site to offer landlord insurance year-round

The Embedded Property Insurance Report: Research reveals Mexican renters, landlords and homeowners want embedded protection for its convenience, while 100% of short-term rental hosts want their listing site to offer landlord insurance year-round

The Embedded Property Insurance Report: Research reveals Italian renters, landlords and homeowners want embedded protection for its convenience, while 98% of short-term rental hosts want their listing site to offer landlord insurance year-round

The Embedded Property Insurance Report:
Research reveals Indonesian renters, landlords and homeowners want embedded protection for its convenience, while 100% of short-term rental hosts want their listing site to offer landlord insurance year-round

The Embedded Insurance Property Report: Research reveals Indian renters, landlords and homeowners want embedded protection for its convenience, while 100% of short-term rental hosts want their listing site to offer landlord insurance year-round

The Embedded Insurance Property Report: Research reveals German renters, landlords and homeowners want embedded protection for its convenience, while 99% of short-term rental hosts want their listing site to offer landlord insurance year-round

The Embedded Insurance Property Report: Research reveals French renters, landlords and homeowners want embedded protection for its convenience, while 100% of short-term rental hosts want their listing site to offer landlord insurance year-round

The Embedded Insurance Property Report: Research reveals Canadian renters, landlords and homeowners want embedded protection for its convenience, while 97% of short-term rental hosts want their listing site to offer landlord insurance year-round

The Embedded Insurance Property Report: Research reveals Brazilian renters, landlords and homeowners want embedded protection for its convenience, while 100% of short-term rental hosts want their listing site to offer landlord insurance year-round

The Embedded Insurance Property Report: Research reveals Australian renters, landlords and homeowners want embedded protection for its convenience, while 99% of short-term rental hosts want their listing site to offer landlord insurance year-round

The Embedded Insurance Property Report: Research reveals Argentinian renters, landlords and homeowners want embedded protection for its convenience, while 96% of short-term rental hosts want their listing site to offer landlord insurance year-round

The Embedded Insurance Property Report: Research reveals renters, landlords and homeowners want embedded protection for its convenience, while 98% of short-term rental hosts want their listing site to offer landlord insurance year-round

The Embedded Insurance Travel Report: Research shows Australian travelers desire embedded protection and improved claims experiences in a post-pandemic world

The Embedded Insurance Travel Report: Research shows Brazilian travelers desire embedded protection and improved claims experiences in a post-pandemic world

The Embedded Insurance Travel Report: Research shows UAE travelers desire embedded protection and improved claims experiences in a post-pandemic world

The Embedded Insurance Travel Report: Research shows Thai travelers desire embedded protection and improved claims experiences in a post-pandemic world

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† Cost savings are based on a comparison of all Cover Genius shipping protection versus published carrier rates for Fedex, UPS, DHL, USPS, UPS, Old Dominion, DHL, XPO Logistics, Estes Express Lines, YRC and TForce Freight as at June 27, 2022. Time savings are based on average resolution times (i.e. the duration from initial filing to completed payment) for all XCover shipping protection claims as at May 31, 2022 (sample size = 868) compared with the industry average time including payment settlement (min. 6 days) and period to acknowledge a filed claim.

‡ The score includes any type of claim and claim outcome across our partner network except for those partners with less than 30 claims and those not assessed by Cover Genius. Inquiry statistics are derived from an internal analysis of 1,355 random XCover support inquiries from December 2022, of which 1,258 (93%) had not activated their XCover account and 97 (7%) had.

‡ Conversion statistics are from a wide-ranging digital retail study conducted by an XCover partner that measured XCover’s impact on core conversion rates using a randomized split test of +70,000 visits over 20 days and finding an 8% increase in core conversions, and are further supported by the experience of an XCover ticketing and travel partner who reported a 20% increase in core conversions.