Warranties & Shipping
Insurance
ready for retail
We protect the customers of the world’s largest retailers, brands and marketplaces through our award-winning global distribution platform XCover, available at Amazon, eBay, Wayfair, Tile, Intuit, Flipkart, Coupang, SE Asia’s largest company, Shopee and more. XCover provides tailored solutions that boost revenue and customer satisfaction by offering a personalized, streamlined experience that integrates directly with our retail partners via a single API, or through our XCover Go plugin for e-commerce platforms such as Shopify, BigCommerce and Salesforce.
Licensed or authorized in more than 60 countries and all 50 US states, XCover delivers warranties, product protection and shipping insurance for any omni-channel or digital retailer across a variety of categories including Electronics, Home Improvement, furniture, Jewelry, Luxury, Optical, Fine Arts, Musical Instruments, Pet and more.
CONSUMERS WANT PROTECTION FROM THEIR FAVORITE BRANDS
60% of US consumers say they would purchase protection from the brands they shop if it were offered at checkout. Enter XCover — our platform provides warranties, product protection and shipping insurance for a wide range of consumer products all through a single API. Consumers trust the brands they love, and by offering them a seamless customer experience backed by a post-claims NPS of +65‡ and payments in 90+ currencies, you’ll be top of mind for future purchases.
CUSTOMIZED SOLUTIONS FOR ANY RETAILER
You know where your customers shop, and we can help you meet them there. XCover gives you the ability to surface relevant offers in-store, at the point of sale or online, so all your customers have the option to protect their purchases. The platform also makes it easy for you to transition offline customers online, providing them with protection wherever they are, even if they’re not near a physical store.
We deliver any type of protection, insurance or warranty to customers anywhere in the world, all through a single API. Our partners can provide true peace of mind to their customers when they shop, and since it all happens on the XCover platform, they don’t need to worry about filling in the gaps because we do it for them.
Our fully flexible API delivers one-off and auto-renewing (annual or monthly) subscriptions that give customers comfort in knowing their products are protected for however long they need. This brings added convenience to your customers and a recurring stream of revenue to your business.
We provide you with more opportunities to offer protection to your customers, even beyond the initial point of purchase. If they buy a new computer or couch, they’ll receive relevant offers when they check on the status of their order, or when it gets to their doorstep and they go to complete their product registration. By integrating protection into the post-sale lifecycle, you’ll enjoy higher CLTV and more meaningful customer relationships.
AI-BACKED OFFERS FOR ANY KIND OF PURCHASE
Geniebot is the AI behind our Protection Pocket solution, which provides customers with relevant and real-time offers. Geniebot enables any retailer — from e-commerce giants to brick-and-mortar businesses — to protect their customers throughout their purchase journey.
SEAMLESS INTEGRATION AND ‘ALWAYS HERE’ SUPPORT
Our zero-friction approach applies to more than just our policies. We’ve made the set-up process as simple as can be, with RESTful APIs that integrate with ease. Flexible and highly scalable, we can configure any part of the sale and claims process to fit your needs. We’re by your side to help you succeed.
BUILT FOR ANY RETAILER, ANYWHERE IN THE WORLD
With licenses or authorizations in 60+ countries and all 50 US states, XCover enables any retailer to seamlessly sell insurance to their global customers. International expansion from a single API call? No problem.
WANT TO FIND OUT MORE?
Get in touch and discover how our global insurance distribution platform can help grow your business.