
SEE you at AVIATION FESTIVAL ASIA!
Heading to Singapore for AFA from February 18-19?
Let’s chat about how Cover Genius can help increase your customer loyalty by offering personalized protection for their every unique trip. Swing by the Cover Genius booth (#F09) to speak to our team and get a chance to win an Apple Watch!
HOW XCOVER BRINGS VALUE TO YOUR BUSINESS
Our unbundled protection lets our partners choose the protection and services their customers actually need for any source market or destination. That could mean our parametric coverage in the event of a weather delay for the wary flier, emergency medical assistance for an extended stay, or personal electronics cover for short-haul business travelers.
Our BrightWrite data analytics platform collects and transmits information from the booking path to make hyper-relevant product recommendations optimized for price and increased conversions. With a data-driven approach to cross-sells that matches the right policies to travelers, partners and their customers alike benefit from tailored products and protection for individual needs rather than the whole kit and kaboodle.
We enable our partners to offer their customers ultimate peace of mind with Cancel For Any Reason (CFAR) protection, giving travelers the freedom of knowing they may be reimbursed if they need to miss their departure, no questions asked. With travel providers enjoying a 30-point higher average NPS when customers book airfare with CFAR protection compared to non-CFAR, you’ll be their saving grace if their trip goes awry, building trust and loyalty and giving them even more reasons to book with you again. Unlike traditional CFAR, we offer tiered deductibles to optimize for conversions, while also maximizing for resale opportunities.
Since we’re licensed or authorized in 60+ countries and all 50 US states, our platform is just the ticket for travel companies and their global customers. Through our XCover API, we’re able to power claims processing in 40+ languages and 90+ currencies in the form of airline credits, frequent flier points, vouchers, credit card top-ups and more. With instant claims payments backed by a leading post-claims NPS, you’ll see satisfied customers and repeat business.
Our tailored offerings including standard insurance policies, bespoke non-insurance protection and assistance services, are dynamically served from the XCover API to give your customers protection for everything they need, including emergency medical coverage and repatriation, personal items coverage, CFAR protection, Airline Collapse Cover, baggage tracking as well as Delay Valet – our proprietary solution that pays out instantly when flights or bags are delayed.
A NEW MODEL OF PROTECTION
It’s simple — no two trips are created equal and travelers can have drastically different needs. The traditional “one size fits all” model used by travel insurance providers didn’t allow this, so we flipped that model on its head.
XCover, our award-winning global distribution platform, enables airlines, such as Ryanair, Scandinavian Airlines and more to offer tailored protection for their global customers. We’ve unbundled travel insurance and built a dozen products for any market, so there’s flexibility to dynamically tailor protection to any customer’s itinerary or destination — or let them choose themselves.
Meet our team

PETER SMITH
SVP, Partnerships – Travel

WILL SNELL
VP, Partnerships – APAC

DIANA GOBEAWAN
Director, Partnerships