SEE you at CAPA Airline leader summit!

Are you headed to CAPA Airline Leader Summit Americas on April 3-4?

Let’s chat about how Cover Genius can help increase your customer loyalty by offering personalized protection for their every unique trip.

Our SVP, Partnerships – Travel, Peter Smith will be sitting down with Caroline Bergström at Scandinavian Airlines in a fireside chat. Don’t miss the talk if you’d like to learn more about how a new retail approach can win over your global travelers’ loyalty and business

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A NEW MODEL OF PROTECTION

It’s simple — no two trips are created equal and travelers can have drastically different needs. The traditional “one size fits all” model used by travel insurance providers didn’t allow this, so we flipped that model on its head.

XCover, our award-winning global distribution platform, enables airlines, such as Turkish Airlines, Ryanair, Scandinavian Airlines and more to offer tailored protection for their global customers. We’ve unbundled travel insurance and built a dozen products for any market, so there’s flexibility to dynamically tailor protection to any customer’s itinerary or destination — or let them choose themselves.

Our data analytics platform collects and transmits information from the booking path to make hyper-relevant product recommendations optimized for price and increased conversions. With a data-driven approach to cross-sells that matches the right policies to travelers, partners and their customers alike benefit from tailored products and protection for individual needs rather than the whole kit and kaboodle

We enable our partners to offer their customers ultimate peace of mind with Cancel For Any Reason (CFAR) protection, giving travelers the freedom of knowing they may be reimbursed if they need to miss their departure, no questions asked. With travel providers enjoying a higher average NPS when customers book airfare with CFAR protection compared to non-CFAR, you’ll be their saving grace if their trip goes awry, building trust and loyalty and giving them even more reasons to book with you again. Unlike traditional CFAR, we offer tiered deductibles to optimize for conversions, while also maximizing for resale opportunities.

Through our XCover API, we’re able to power claims processing in 40+ languages and 90+ currencies. With quick claims payments for approved claims backed by a leading post-claims NPS, you’ll see satisfied customers and repeat business.

Our tailored offerings including standard insurance policies, bespoke non-insurance protection and assistance services, are dynamically served from the XCover API to give your customers protection for everything they need, including emergency medical coverage and repatriation, personal items coverage, CFAR protection, Airline Collapse Cover, baggage tracking as well as Delay Valet – our proprietary solution that pays out quickly when flights or bags are delayed.