SEE you at intix!
Heading to New York City for INTIX from January 27-29? Let’s chat about how to boost customer satisfaction and loyalty by offering tailored protection for any event, anywhere in the world. Swing by the Cover Genius booth (#503) to speak to our team of industry specialists.
Don’t miss our Director, Partner Services, Global Ticketing, Astha McCosker’s panel “Mentorship Matters: Strategies for Women to Lead and Succeed” on Thursday, January 30 @ 12:00pm – 1:00pm at the Rendezvous Trianon!
XCover, our award-winning global distribution platform, enables major ticketing platforms, events and venues worldwide to embed and offer ticket refund protection to their global customers. Our solutions include worldwide ‘Cancel for Any Reason’ (CFAR) protection, optimizing for customer utility through AI-backed deductibles and pricing.
Available at major platforms like Amazon, SeatGeek, AXS, and AudienceView, XCover boosts revenue and customer satisfaction with industry-leading post-refunds NPS.
Ready to learn more? Fill out the form below, then swing by Booth #503 to chat with one of our experts and grab a coffee (on us)!
Event Details
Date
January 27-30, 2025, from 12pm EST
Location
New York Hilton Midtown, 1335 6th Ave, New York, NY 10019, USA
Cover genius team
Astha McCosker
Director, Partner Services, Global Ticketing
George Wood
Director, Strategic Partnerships – Live Entertainment Ticketing
High demand for hassle-free refunds
Our award-winning global distribution platform enables major ticketing platforms, events and venues worldwide to embed and offer ticket refund protection to their customers. When things don’t go according to plan, ticketholders want to avoid the hassle of filling out paperwork to request a refund. According to the global Refund Protection Report conducted by Momentive.ai and commissioned by Cover Genius, 63% of customers are highly likely to book live event tickets if they’re offered CFAR protection that allows them to request a refund without needing to submit paperwork or documentation.
Driven by the same convenience, they’re also willing to pay 123% more for CFAR protection than non-CFAR protection, giving ticketing platforms the opportunity to grow revenue and customer loyalty with solutions that meet their needs.
Give customers peace of mind with fair refund protection
Global protection for worldwide events
From Coachella to London’s O2 Arena, international event-goers need global protection. With XCover, you can offer ticket refund protection for any event, anywhere in the world, either as insurance or non-insurance. That’s because we’re licensed or authorized in over 60 countries and 50 US states, distribute policies in 40+ languages and deliver instant refunds upon approval in 90+ currencies.
Solutions for any ticketing platform
XCover integrates with any ticketing platform that mass activates events and venues. We also offer reseller and other solutions to fit your business, as well as additional offerings like travel protection and more.
Flexibility to fit your business
We equip you with all the tools you need to provide your customers with the right protection. Our award-winning global distribution platform lets you offer customized protection that delivers peace of mind for your customers, while AI-backed deductibles and price optimization maximize conversions to boost your business.
Instant payments, a better experience
When disaster strikes, a fast resolution can enable customers to quickly rebook or change their plans rather than risk losing out. By providing instant refund payments upon approval via our simple-to-use online platform, we deliver a seamless experience via XCover.com that keeps your customers happy — and has landed us an industry-leading NPS. Its award-winning service design has also shown to reduce support burden for partners.
high demand for hassle-free refunds
Our award-winning global distribution platform enables major ticketing platforms, events and venues worldwide to embed and offer ticket refund protection to their customers. When things don’t go according to plan, ticketholders want to avoid the hassle of filling out paperwork to request a refund. According to the global Refund Protection Report conducted by Momentive.ai and commissioned by Cover Genius, 63% of customers are highly likely to book live event tickets if they’re offered CFAR protection that allows them to request a refund without needing to submit paperwork or documentation. Driven by the same convenience, they’re also willing to pay 123% more for CFAR protection than non-CFAR protection, giving ticketing platforms the opportunity to grow revenue and customer loyalty with solutions that meet their needs.
Give customers peace of mind with fair refund protection
Global protection for worldwide events
From Coachella to London’s O2 Arena, international event-goers need global protection. With XCover, you can offer ticket refund protection for any event, anywhere in the world, either as insurance or non-insurance. That’s because we’re licensed or authorized in over 60 countries and 50 US states, distribute policies in 40+ languages and deliver instant refunds upon approval in 90+ currencies.
Solutions for any ticketing platform
XCover integrates with any ticketing platform that mass activates events and venues. We also offer reseller and other solutions to fit your business, as well as additional offerings like travel protection and more.
Flexibility to fit your business
We equip you with all the tools you need to provide your customers with the right protection. Our award-winning global distribution platform lets you offer customized protection that delivers peace of mind for your customers, while AI-backed deductibles and price optimization maximize conversions to boost your business.
Instant payments, a better experience
When disaster strikes, a fast resolution can enable customers to quickly rebook or change their plans rather than risk losing out. By providing instant refund payments upon approval via our simple-to-use online platform, we deliver a seamless experience via XCover.com that keeps your customers happy — and has landed us an industry-leading NPS. Its award-winning service design has also shown to reduce support burden for partners.
Want to find out more
Ready to learn more? Fill out the form below, then swing by Booth #503 to chat with one of our experts and grab a coffee (on us)!