your global passengers
Our award-winning global distribution platform XCover enables airlines to embed and offer tailored protection through one API directly to their customers, for anywhere they are traveling to or from.
XCover builds customer loyalty and grows ancillary revenue for the world’s largest airlines including Ryanair, Turkish Airlines, Icelandair, Volaris, Spirit, Scandinavian Airlines and more. Via our XCover platform, our end-to-end offerings include instant claims payments in 90+ currencies, as well as solutions like ‘Cancel for Any Reason’ protection for confident booking that leads to higher revenue and happier customers.
HOW WE BRING VALUE TO YOUR BUSINESS
Our unbundled protection lets our airline partners choose the protection and services their customers actually need for any source market or destination. That could mean our parametric coverage in the event of a weather delay for the wary flier, emergency medical assistance for an extended stay, or personal electronics cover for short-haul business travelers.
Our BrightWrite data analytics platform collects and transmits information from the booking path to make hyper-relevant product recommendations optimized for price and increased conversions. With a data-driven approach to cross-sells that matches the right policies to travelers, airline partners and their customers alike benefit from tailored products and protection for individual needs rather than the whole kit and kaboodle.
We enable our partners to offer their customers ultimate peace of mind with Cancel For Any Reason (CFAR) protection, giving travelers the freedom of knowing they may be reimbursed if they need to miss their departure, no questions asked. With travel providers enjoying a 30-point higher average NPS when customers book airfare with CFAR protection compared to non-CFAR, you’ll be their saving grace if their trip goes awry, building trust and loyalty and giving them even more reasons to book with you again. Unlike traditional CFAR, we offer tiered deductibles to optimize for conversions, while also maximizing for resale opportunities.
Since we’re licensed or authorized in 60+ countries and all 50 US states, our platform is just the ticket for airline companies and their global customers. Through our XCover API, we’re able to power claims processing in 40+ languages and 90+ currencies in the form of airline credits, frequent flier points, vouchers, credit card top-ups and more. With instant claims payments backed by a leading post-claims NPS, you’ll see satisfied customers and repeat business.
Our tailored offerings including standard insurance policies, bespoke non-insurance protection and assistance services, are dynamically served from the XCover API to give your customers protection for everything they need, including emergency medical coverage and repatriation, personal items coverage, CFAR protection, Airline Collapse Cover, baggage tracking as well as Delay Valet – our proprietary solution that pays out instantly when flights or bags are delayed.
WANT TO FIND OUT MORE?
Get in touch and discover how our global insurance platform can help grow your business.