XCOVER
The distribution platform for global, customized protection.
XCover is our award-winning global distribution platform that delivers personalized protection in any country, language and currency. Dynamically bundled policies from any category and underwriter means a tailored customer experience, and we’re licensed or authorized in over 60 countries and 50 US states to enable global capabilities from a single API call.
ANY TYPE OF PROTECTION, ANYWHERE IN THE WORLD
XCover makes it simple for the world’s largest companies to offer tailored protection directly to their customers. With a RESTful API that delivers optimized pricing and product recommendations in real-time, XCover lets you serve up relevant policies at critical points in the customer journey.
We’ve made integration seamless, with an easily configurable API and flexible service design that ensures minimal switching costs. And when it comes to compliance, we clear any blockers to international expansion with our licenses or authorizations in 60+ countries and 50 US states, content in 40+ languages and payments in 90+ currencies.
HOW IT WORKS
THE XCOVER DIFFERENCE
XCover lets you offer protection that’s the best fit for your customers, based on their purchase behavior and lifestyle, turning protection into a profit center. By dynamically bundling policies from any category and underwriter, our API delivers the most relevant policies in the right language and currency — so your customers get peace of mind and a personalized experience.
We’ve made integration as simple as can be, with a RESTful API that allows seamless switching at minimal cost. Highly flexible and easily configurable, our API gives you the freedom to protect and price based on any metric – from microseconds and mileage to parametric inputs such as weather, traffic and flight data.
With regulated policies in more than 60 countries and all 50 US states, and policy content available in over 40 languages, XCover is built for international operations and cross-border expansion. What’s more, XCover enables instant payments of claims in over 90 currencies, for a truly global solution.
The XCover experimentation API, BrightWrite, uses data to implement dynamic price experiments, so you can continually test and optimize to ensure you’re hitting the pricing sweet spot. As for compliance, just like everything else, we keep it simple – our compliance team gives direction to our partners and we don’t request sign off.
SMARTER PROTECTION, MADE SIMPLE
It’s pretty straightforward — the millennial buying an iPhone needs a very different type of policy from the baby boomer booking a Royal Caribbean Cruise. So why do so many insurers think that “one size fits all”? We don’t, which is why our XCover API dynamically bundles policies to serve the most relevant policy to each customer.
TESTING, TESTING... EXPERIMENT WITH XCOVER
XCover lets you perform front-end price testing to serve the right policy at the right price. Using our BrightWrite data analytics service, you can implement ongoing price and product recommendation strategies, with dynamic price experiments that optimize for the highest possible conversion each time. Adding protection relevant to the underlying purchase within the customer journey has shown to boost purchase conversion rates by 8%‡. By giving your customers the confidence to buy, you generate a “Protection Effect” that grows brand loyalty and revenue for your business. The result is happier customers, higher conversions and a healthy boost to your bottom line.
HASSLE-FREE CLAIMS
Our end-to-end claims experience via XCover.com handles our partners’ customers’ needs from the initial sale through to administration and claims, resulting in an industry-leading post-claims Net Promoter Score of +65‡. XCover.com’s award-winning service design delivers a frictionless experience to millions of customers worldwide and is shown to reduce support tickets by 7x.‡
LIGHTWEIGHT INTEGRATION, FLEXIBLE DESIGN
Our zero-friction approach starts with seamless integration, so you can be all set up and testing sooner. And because the XCover API is highly flexible and easily configurable for new partners, insurers and lines of insurance, you can be sure of processes that fit your business requirements seamlessly.
As for the road ahead, the XCover platform is designed to grow with your business. Whether you need to add more solutions, extend to other markets or expand to new countries, XCover helps you take advantage of every opportunity that comes your way.
WANT TO FIND OUT MORE?
Get in touch and discover how our global insurance distribution platform can help grow your business.