Claims Manager - Americas
In our latest video, Cover Genius Co-Founder & Chief Innovation Officer, Chris Bayley, talks to our US Head of Travel Claims, Brian Thomas, about how traditional insurers handle claims & how XClaim has resolved claims experience and payment issues and sustained a world beating NPS of +65.
† Cost savings are based on a comparison of all Cover Genius shipping protection versus published carrier rates for Fedex, UPS, DHL, USPS, UPS, Old Dominion, DHL, XPO Logistics, Estes Express Lines, YRC and TForce Freight as at June 27, 2022. Time savings are based on average resolution times (i.e. the duration from initial filing to completed payment) for all XCover shipping protection claims as at May 31, 2022 (sample size = 868) compared with the industry average time including payment settlement (min. 6 days) and period to acknowledge a filed claim.
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