Total Shipping Protection: Seamless Logistics Insurance

Total Shipping Protection lets the world’s leading logistics and shipping companies offer tailored protection to their global customers. Digital leaders like Descartes ShipRush, Freightos, ShipStation, Sendcloud, Shippo and eBay can provide friction-free protection for any type of shipment, anywhere in the world, through a single API integration. Our global distribution platform XCover powers a seamless claims process that’s shrunk end-to-end claims finalization from 20 days to 24 hours.† XCover is also available at Amazon and some of the world’s largest marketplaces including Wayfair, Flipkart and SE Asia’s largest company, Shopee.

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Embedded Shipping Protection, Tailored to Your Customers

By getting rid of all paperwork and procedural hold-ups like minimum duration rules for loss notifications, and by accepting loss declarations from partners rather than carriers, we offer a seamless experience that traditional insurers have failed to deliver. We’ve removed ‘carrier friction’ and built end-to-end solutions for all types of deliveries and clients including post, couriers, platforms, digital freight, standard freight, LTL, freight forwarding, 3PL, 4PL, pallets, perishables, fragile and air and sea.

Any shipment, anywhere in the world — we help you protect your customers and their cargo whether they’re shipping domestically or internationally. With licenses or authorizations in 60+ countries and 50 US states, content in 40+ languages and instant payments in 90+ currencies, we make it simple to provide global shipping protection from a single API call.

Merchant needs are as unique as their shipments. That’s why we created protection that’s tailored to what’s in the box with data collected via the XCover API. And with coverage for any type of incident — from damage and loss to the mishandling of goods — your customers benefit from protection that suits their shipping needs.

No more waiting on slow carrier processes. With XCover, your customers can make a claim right away — and with features like automatic approvals, immediate item replacement and instant payments, they can enjoy a speedy resolution. What’s more, our seamless claims platform offers same-day payment in over 90 currencies, so you can keep your global customers happy without interruption.