How Shopee offers confidence at checkout to retail customers in Thailand through XCover

In our partnership with Shopee in Thailand, we set out to create an exceptional experience for their shoppers and merchants alike.

Starting with retail customers, we created warranty protection for a wide range of categories that incorporated a seamless claims process. We knew that customers craved protection on their purchases, whether big or small, especially when offered under Shopee’s trusted brand. We also knew that the customer’s experience with the claims process was integral to upholding that trust. Find out more about how we created a solution for Shopee that increases AOV by enabling their retail customers to shop with confidence in our demo video below.