How nShift removes shipping barriers and promotes customer loyalty for retailers through XCover

With more than half of consumers receiving damaged goods every year, online retailers risk significant revenue loss to replace and reship those items if accidents happen during the delivery process. To address this, nShift, the global leader in parcel and delivery management software, and Cover Genius, the insurtech for embedded protection, have introduced a scalable, end-to-end protection solution that delivers outstanding customer experiences.

Through XCover, Cover Genius’ award-winning global distribution platform, nShift unlocks a new revenue stream as it expands into new global markets, all while reducing shipping barriers for its worldwide customers. As an exclusive insurtech partner, Cover Genius enables nShift to offer embedded protection that covers up to nearly one billion shipments to Europe and the United Kingdom — backed by our licenses and authorizations in almost any country and 50 US states.

Parcel protection can be added from various touchpoints from the nShift user dashboard, making it convenient and flexible for online retailers. They benefit from not only frictionless protection for almost any type of shipment but also a hassle-free and speedy claims journey process that is up to 20 days faster in comparison to the industry average.

Learn more about the solution in our latest demo.