Reducing financial risk for merchants & shippers
Ordering and collecting parcels has become a facet of everyday life, so what happens if shipments goes missing? Via our XCover platform, your customers can easily submit and manage their claims through a fast and streamlined process, with instant payments upon approval.
When the claim is submitted, our team of assessors work with our backend claims management system that is automated to detect fraud risks. This dashboard is easy to navigate and acts as a single source of information for policy data and the claim’s details. With Cover Genius, we work with partners such as shipping platforms, carriers, freight forwarders, merchants, marketplaces and 3PLs to optimize their claims process whilst boosting NPS, so they can focus on the strategic stuff.
Watch the demo below to find out more.