Cover Genius Partners with Buy Now, Pay Later Leader Zip to Offer Customers Tailored Protection
Cover Genius has announced a partnership with Zip to offer customers tailored protection embedded into the payment process and Zip’s wallet experience.
Cover Genius has announced a partnership with Zip to offer customers tailored protection embedded into the payment process and Zip’s wallet experience.
In this report, titled The Embedded Insurance Survey: Indonesia, 521 census-balanced bank customers in Indonesia were surveyed by Momentive.ai (the research business of SurveyMonkey) on how they would react to receiving insurance offers based on real time transaction data.
In this report, titled The Embedded Insurance Survey: Korea, 502 census-balanced bank customers in Korea were surveyed by Momentive.ai (the research business of SurveyMonkey) on how they would react to receiving insurance offers based on real time transaction data.
In this report, titled The Embedded Insurance Survey: Thailand, 502 census-balanced bank customers in Singapore were surveyed by Momentive.ai (the research business of SurveyMonkey) on how they would react to receiving insurance offers based on real time transaction data.
In this report, titled The Embedded Insurance Survey: India, 574 census-balanced bank customers in India were surveyed by Momentive.ai (the research business of SurveyMonkey) on how they would react to receiving insurance offers based on real time transaction data.
In this report, titled The Embedded Insurance Survey: Singapore, 513 census-balanced bank customers in Singapore were surveyed by Momentive.ai (the research business of SurveyMonkey) on how they would react to receiving insurance offers based on real time transaction data.
In this report, titled The Embedded Insurance Survey: Australia, 538 census-balanced bank customers in Australia were surveyed by Momentive.ai (the research business of SurveyMonkey) on how they would react to receiving insurance offers based on real time transaction data.
In this report, titled The Embedded Insurance Survey: France, 534 census-balanced bank customers in France were surveyed by Momentive.ai (the research business of SurveyMonkey) on how they would react to receiving insurance offers based on real time transaction data.
In this report, titled The Embedded Insurance Survey: Italy, 529 census-balanced bank customers in Italy were surveyed by Momentive.ai (the research business of SurveyMonkey) on how they would react to receiving insurance offers based on real time transaction data.
In this report, titled The Embedded Insurance Survey: Spain, 518 census-balanced bank customers in Spain were surveyed by Momentive.ai (the research business of SurveyMonkey) on how they would react to receiving insurance offers based on real time transaction data. They were asked the following:
In this report, titled The Embedded Insurance Survey: Brazil, 535 census-balanced bank customers in Brazil were surveyed by Momentive.ai (the research business of SurveyMonkey) on how they would react to receiving insurance offers based on real time transaction data.
In this report, titled The Embedded Insurance Survey: Germany, 520 census-balanced bank customers in Germany were surveyed by Momentive.ai (the research business of SurveyMonkey) on how they would react to receiving insurance offers based on real time transaction data.
In this report, titled The Embedded Insurance Survey: United Kingdom, 527 census-balanced bank customers in the UK were surveyed by Momentive.ai (the research business of SurveyMonkey) on how they would react to receiving insurance offers based on real time transaction data.
In this report, titled The Embedded Insurance Survey: Canada, 504 census-balanced Canadian bank customers were surveyed by Momentive.ai (the research business of SurveyMonkey) on how they would react to receiving insurance offers based on real-time transaction data. They were asked the following:
With convenience and seamless customer journeys in play, banks, neobanks and fintechs can embed insurance and remove the traditional friction of insurance as a ‘second step’.
As our world and economy becomes rapidly digitized, customers increasingly expect businesses to create experiences that match their level of engagement on the platforms they prefer to use. Keeping up with consumer trends now means speaking to them in their preferred way and breakthrough research reports on Embedded Insurance by Cover Genius focussing on the US, in addition to 13 other countries, shines a light on how banks, neobanks and fintechs will play a role in making insurance distribution more convenient and satisfying for their customers.
† Cost savings are based on a comparison of all Cover Genius shipping protection versus published carrier rates for Fedex, UPS, DHL, USPS, UPS, Old Dominion, DHL, XPO Logistics, Estes Express Lines, YRC and TForce Freight as at June 27, 2022. Time savings are based on average resolution times (i.e. the duration from initial filing to completed payment) for all XCover shipping protection claims as at May 31, 2022 (sample size = 868) compared with the industry average time including payment settlement (min. 6 days) and period to acknowledge a filed claim.
‡ The score includes any type of claim and claim outcome across our partner network except for those partners with less than 30 claims and those not assessed by Cover Genius. Inquiry statistics are derived from an internal analysis of 1,355 random XCover support inquiries from December 2022, of which 1,258 (93%) had not activated their XCover account and 97 (7%) had.
‡ Conversion statistics are from a wide-ranging digital retail study conducted by an XCover partner that measured XCover’s impact on core conversion rates using a randomized split test of +70,000 visits over 20 days and finding an 8% increase in core conversions, and are further supported by the experience of an XCover ticketing and travel partner who reported a 20% increase in core conversions.
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