LIVE ENTERTAINMENT
TICKETING PROTECTION
Offering ticket refund protection directly to your customers lets them book with confidence, safe in the knowledge that they’re protected should things go wrong.
We protect the customers of the world’s largest digital companies including AXS, SeatGeek, AudienceView, Spektrix, TicketSource and more who integrate our global distribution platform XCover to boost revenue by offering a seamless, end-to-end customer experience.
Cover Genius is also available at Amazon and some of the world’s largest marketplaces including eBay, Wayfair, Flipkart and SE Asia’s largest company, Shopee.

PROTECTION FOR ANY TURN OF EVENTS
Whether it’s a car breakdown or a broken ankle, all kinds of mishaps can throw a wrench in even the best-laid plans. That’s why we offer ticket refund protection — as either an insurance or non-insurance solution — that gives your customers protection for the unfortunate and the unexpected.
Our ticket refund protection products cover:
- Illness
- Accident
- Canceled transport
- Extreme weather
- Emergency services
- Jury or military duty
EXTRA PEACE OF MIND WITH CANCEL FOR ANY REASON
From intimate jazz concerts to major league baseball games, local festivals to international tours — your ticket holders want the comfort of knowing that if they have to miss the event, they can at least recover their losses.
That’s why we provide Cancel For Any Reason (CFAR) options and other solutions including travel insurance, giving you an edge over the competition while keeping your customers happy, loyal, and covered.
GLOBAL CAPABILITIES
Our flexible API offers fast and simple integration, so you can start seeing results sooner. Plus, we offer integration directly into your booking path to ensure a smooth journey for you and your customers.
A-rated insurers back our full suite of tickets and events protection in 50 US states and more than 60 countries. Our scalable platform is built to grow with your business and let you take on every opportunity that comes your way.
WANT TO FIND OUT MORE?
Get in touch and discover how our global distribution platform can help grow your business.