Smart Delay: Parametric Protection That Pays Out Instantly
Delays are inevitable and increasing, so we created Smart Delay, an innovative solution that utilizes real time flight data to give instant gratification to the customers of the world’s leading airlines and agents including Ryanair, eTraveli, Skyscanner, Hopper, Agoda, and Icelandair, with flexibility to tailor the benefits and compensation — including the EU’s EC 261. Offering travelers generous coverage that’s fully automated helps boost NPS, and versatile payout options, like flight credits, similarly increases loyalty. As a parametric-based insurance solution, Smart Delay relies upon our 60+ country and 50 US state licenses, making it an easy sell to customers within their booking path.
Less Frustration, More Satisfaction: Tailored Insurance for Flight Delays
When delays happen, the right insurance can be the difference between a minor annoyance and a major catastrophe. By offering automatic compensation in any form including cash, lounge passes and flight credits, customers benefit from a lightning-fast resolution without hassle, while businesses boost CSAT, can leverage re-engagement opportunities and increase brand loyalty.
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